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av_support_and_loaners [2015/07/14 08:44] mcieminski [Dubbing/DVD/CD/Copying] We've moved the dubbing station to AC127 |
av_support_and_loaners [2015/07/14 08:47] mcieminski [Dubbing/DVD/CD/Copying] |
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| ===== Dubbing/DVD/CD/Copying ===== | ===== Dubbing/DVD/CD/Copying ===== | ||
| This is not a staffed IT service. However, a VHS to DVD dubbing station is available for use and | This is not a staffed IT service. However, a VHS to DVD dubbing station is available for use and | ||
| - | complete instructions are available on the station. If you'd like to use the dubbing station, put in a request to the helpdesk and it will be available within a day. Technical issues with the equipment should be reported to the help desk. | + | complete instructions are available on the station. If you'd like to use the dubbing station, put in a request to the help desk and it will be available within a day. Technical issues with the equipment should be reported to the help desk. |
| ===== Film/Audio Editing ===== | ===== Film/Audio Editing ===== | ||
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| Documentation is available at each podium, which states step by step instructions. All of IT is | Documentation is available at each podium, which states step by step instructions. All of IT is | ||
| cross trained to respond to questions about classrooms. Non-emergency issues should be sent to | cross trained to respond to questions about classrooms. Non-emergency issues should be sent to | ||
| - | <helpdesk@olin.edu>. | + | <helpdesk@olin.edu>. During business hours, you may also call our extension from the classrooms, x2430. |
| | | ||
| ===== VideoConferencing/Satellite Support ===== | ===== VideoConferencing/Satellite Support ===== | ||
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| at minimum, one week before the required event support. Longer notice is appreciated. | at minimum, one week before the required event support. Longer notice is appreciated. | ||
| - | IT now has a Mobile Presentation Unit with a webcam that can be used for Skype, Google Hangouts, or other online videoconferencing services. Email <helpdesk@olin.edu> to reserve the cart, which is prioritized on a first-come-first-serve basis. | + | IT has a Mobile Presentation Unit with a webcam that can be used for Skype, Google Hangouts, or other online videoconferencing services. Email <helpdesk@olin.edu> to reserve the cart, which is prioritized on a first-come-first-serve basis. |
| ===== Loaned Equipment ===== | ===== Loaned Equipment ===== | ||
| The Help Desk is responsible for loaning equipment and for maintaining the completeness of | The Help Desk is responsible for loaning equipment and for maintaining the completeness of | ||