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cross_reg_info [2022/03/24 09:02]
mperriello [Contacting Information Technology]
cross_reg_info [2022/03/24 09:08] (current)
mperriello [IT Services]
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 Cross registered students can contact Information Technology for technical support by sending an email to helpdesk@olin.edu. ​  ​Information Technology can also be contacted by telephone at ext 2430 or 781-292-2430 from off campus. Our Help Desk walk up window is temporarily closed but meeting student by appointment if needed. Current hours during which the department is open can be found on the [[olin_it_wiki | homepage]] (http://​it.olin.edu). Cross registered students can contact Information Technology for technical support by sending an email to helpdesk@olin.edu. ​  ​Information Technology can also be contacted by telephone at ext 2430 or 781-292-2430 from off campus. Our Help Desk walk up window is temporarily closed but meeting student by appointment if needed. Current hours during which the department is open can be found on the [[olin_it_wiki | homepage]] (http://​it.olin.edu).
 ===== IT Services ===== ===== IT Services =====
-All cross registered students will be issued a network account and an Olin email account that forwards to their home college account. ​ Your network account will give you the ability to print and access network shares on campus. ​ **Please ​stop by the Help Desk in the lower level of Milas Hall , MHLL10, to get your account ​activated ​and receive ​your username.** ​+All cross registered students will be issued a network account and an Olin email account that forwards to their home college account. ​ Your network account will give you the ability to print and access network shares on campus. ​ **Please ​watch for an email with account information about  ​your Olin account ​activation ​and  your username.Contact the Help desk for an appointment if you need further assistance.** 
  
 Each student has access to Olin's network drives, which includes a public folder which is shared by the entire Olin community.  ​ Each student has access to Olin's network drives, which includes a public folder which is shared by the entire Olin community.  ​
  
-If you require access to networked engineering applications or network shares while off campus, you can use our PulseSecure Virtual Private Network software to connect to the Olin network once you have established internet access.  ​JVPN client software for windows and MAC is available for download to your personal computer on http://​it.olin.edu. ​ You will find installation and use instructions by searching on JVPN.    ​+If you require access to networked engineering applications or network shares while off campus, you can use our PulseSecure Virtual Private Network software to connect to the Olin network once you have established internet access.  ​VPN client software for windows and MAC is available for download to your personal computer on http://​it.olin.edu. ​ You will find installation and use instructions by searching on VPN.    ​
  
-There is a computer lab located on the lower level Milas Hall MHLL22. ​ The lab is locked 24/7, but you can access this area at anytime with your Olin ID card.  Your network credentials will give you full access to all engineering applications as well as Adobe Illustrator,​ Photoshop, Acrobat Pro and Dreamweaver which are installed on these computers. ​  You will find a  42in and 24in wide poster printer in the lab for curriculum use and a full color Xerox printer copier.  ​ 
 ===== Internet Access===== ​ ===== Internet Access===== ​
 You can plug your laptop into any active jack on campus to get internet connectivity. You can also connect to our wireless network by using your network credentials when prompted. ​  You can find more information about connecting to our wireless network under the [[network]] documentation on the IT wiki. You can plug your laptop into any active jack on campus to get internet connectivity. You can also connect to our wireless network by using your network credentials when prompted. ​  You can find more information about connecting to our wireless network under the [[network]] documentation on the IT wiki.