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cross_reg_info [2019/01/15 10:09]
mfitzpatrick [Olin Portal] 		cross_reg_info [2019/08/26 16:11]
lhodges Minor wording change
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 ===== Contacting Information Technology ===== ===== Contacting Information Technology =====
-Cross registered students can contact Information Technology for technical support by sending an email to helpdesk@olin.edu. ​  ​Information Technology can also be contacted by telephone at ext 2430 or 781-292-2430 from off campus. Our Help Desk walk up window is open Monday through Friday ​8AM til 6PM while classes are in session. ​  ​Please feel free to stop by with questions or suggestions. Current hours during which the department is open can be found on the [[olin_it_wiki | homepage]].+Cross registered students can contact Information Technology for technical support by sending an email to helpdesk@olin.edu. ​  ​Information Technology can also be contacted by telephone at ext 2430 or 781-292-2430 from off campus. Our Help Desk walk up window is open Monday through Friday ​8:30 AM til 5:30 PM while classes are in session. ​  ​Please feel free to stop by with questions or suggestions. Current hours during which the department is open can be found on the [[olin_it_wiki | homepage]] ​(http://​it.olin.edu).
 ===== IT Services ===== ===== IT Services =====
-All cross registered students will be issued a network account and an Olin email account that forwards to their home college account. ​ Your network account will give you the ability to print and access network shares on campus. ​ **Please stop by the Help Desk in the lower level of Milas Hall , MHLL12, to get your account activated and receive your username.** ​+All cross registered students will be issued a network account and an Olin email account that forwards to their home college account. ​ Your network account will give you the ability to print and access network shares on campus. ​ **Please stop by the Help Desk in the lower level of Milas Hall , MHLL10, to get your account activated and receive your username.** ​
  
-Each student ​is allotted private storage space on the student file server (fsvs01). ​ This storage is provided ​to students as an academic resource and should be used for this purpose only.   This server also holds a public folder which is shared by the entire Olin community ​and a folder named stufac which is accessible to students and faculty.  ​+Each student ​has access ​to Olin's network drives, which includes ​a public folder which is shared by the entire Olin community.  ​
  
 If you require access to networked engineering applications or network shares while off campus, you can use our Juniper Virtual Private Network software to connect to the Olin network once you have established internet access. ​ JVPN client software for windows and MAC is available for download to your personal computer on http://​it.olin.edu. ​ You will find installation and use instructions by searching on JVPN.    ​ If you require access to networked engineering applications or network shares while off campus, you can use our Juniper Virtual Private Network software to connect to the Olin network once you have established internet access. ​ JVPN client software for windows and MAC is available for download to your personal computer on http://​it.olin.edu. ​ You will find installation and use instructions by searching on JVPN.    ​
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 You can plug your laptop into any active jack on campus to get internet connectivity. You can also connect to our wireless network by using your network credentials when prompted. ​  You can find more information about connecting to our wireless network under the [[network]] documentation on the IT wiki. You can plug your laptop into any active jack on campus to get internet connectivity. You can also connect to our wireless network by using your network credentials when prompted. ​  You can find more information about connecting to our wireless network under the [[network]] documentation on the IT wiki.
 ===== Network Printers ===== ===== Network Printers =====
-There are many network printers on campus that are available for student printing. ​ There is a color network printers on the second ​and third floor of the Academic Center ​and networked b/w printers on the first and fourth floors.   ​For a complete list of available printers as well as directions on adding a network printer and printing to network printers from your personal laptop, see [[printing|here]].+There are many network printers on campus that are available for student printing. There are color network printers on the second, third, and fourth ​floor of the Academic Center. For a complete list of available printers as well as directions on adding a network printer and printing to network printers from your personal laptop, see the [[printing|printing]] documentation in the IT wiki.
    
 ===== Olin Portal =====  ​ ===== Olin Portal =====  ​
-Please visit our new portal at: https://​my.olin.edu. ​ Login using your network username and password and click on the student tab for access to our Student Information System. ​ You can also find calendar information and links to important urls on campus. ​  +Please visit our portal at: https://​my.olin.edu. ​ Login using your network username and password and click on the student tab for access to our Student Information System. ​ You can also find calendar information and links to important urls on campus. ​  
  
 ===== Olin Listservs ===== ===== Olin Listservs =====
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 ===== Network shares ===== ===== Network shares =====
-May be accessed at **Start->​Run...**(**Windows Key + R**) and enter ''​\\fsvs01.olin.edu''​. ​ You will be prompted for your network credentials which should be entered as ''​olin.edu\firstinitiallastname''​.+Network drives may be accessed at **Start->​Run...**(**Windows Key + R**) and enter ''​\\fsvs01.olin.edu''​. ​ You will be prompted for your network credentials which should be entered as ''​olin.edu\firstinitiallastname''​.
  
 Printers may be accessed at **Start->​Run...**(**Windows Key + R**) and enter ''​\\printvs02.olin.edu''​. ​ Again you will be prompted for your network credentials. Printers may be accessed at **Start->​Run...**(**Windows Key + R**) and enter ''​\\printvs02.olin.edu''​. ​ Again you will be prompted for your network credentials.