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helpdesk_services [2013/08/22 09:14]
jbeck
helpdesk_services [2019/02/14 17:04] (current)
mfitzpatrick [Course Support]
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-Includes ​maintenance of Blackboard system, ​web space for facultyshared network space upon request. Send email to [[helpdesk@olin.edu|helpdesk@olin.edu]] with details of your request including requirements,​ course name, etc.+Includes web space for faculty ​and shared network space upon request. Send email to [[helpdesk@olin.edu|helpdesk@olin.edu]] with details of your request including requirements,​ course name, etc.
  
  
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 Includes student laptop program support, loaners, imaging, repair, telephony services walk in services and by appointment services. Send email to [[helpdesk@olin.edu|helpdesk@olin.edu]],​ call 781-292-2430,​ or go the the lower level of Milas Hall. Includes student laptop program support, loaners, imaging, repair, telephony services walk in services and by appointment services. Send email to [[helpdesk@olin.edu|helpdesk@olin.edu]],​ call 781-292-2430,​ or go the the lower level of Milas Hall.
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-===== UNIX and Linux Support Services ===== 
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-Includes student laptop program support, application support as well as faculty, staff and student project support. Currently only the latest release of the Ubuntu distribution is supported. Send email to [[helpdesk@olin.edu|helpdesk@olin.edu]]. 
  
  
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 Includes requests for aliases, ip addresses, routing, virus control, port activation, port add moves and changed, VPN accounts and configuration. Send email to [[helpdesk@olin.edu|helpdesk@olin.edu]] or call 781-292-2430. Includes requests for aliases, ip addresses, routing, virus control, port activation, port add moves and changed, VPN accounts and configuration. Send email to [[helpdesk@olin.edu|helpdesk@olin.edu]] or call 781-292-2430.
  
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 +===== Linux Support Services =====
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 +Information on Linux support is available at http://​linux.olin.edu (accessible on campus only).
  
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