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office365 [2019/02/08 10:55]
mperriello [Items of Note]
office365 [2019/06/05 08:38]
mperriello
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 ======Office 365====== ======Office 365======
  
-Microsoft Office 365 provides all Olin students, staff, and faculty members with 1 TB of cloud storage, 5 downloads of Microsoft Office Pro Plus for a combination of Olin computers, personal computers (Mac or PC) and iOS/Android devices. Using web-based versions of Microsoft Office applications,​ you can simultaneously edit documents with others at the same time.+The Microsoft Office 365 suite provides all Olin students, staff, and faculty members with a full range of features including ​1 TB of cloud storage, 5 downloads of Microsoft Office Pro Plus on a combination of Olin computers, personal computers (Mac or PC) and iOS/Android devices. Using web-based versions of Microsoft Office applications,​ you can simultaneously edit documents with others at the same time.
  
 Olin IT has released a select set of features to students, staff, and faculty members. Those features are:  Olin IT has released a select set of features to students, staff, and faculty members. Those features are: 
-  - OneDrive for Business cloud storage - up to 1 TB per person +  - OneDrive for Business cloud storage -  1 TB storage ​per person
-  - Office Pro Plus - download newest version of Word, Excel, and PowerPoint to your personal PC or Mac (employees should contact the Help Center to get Office for their Olin systems) +
-  - Office for smart phones and tablets - available from the appropriate app store (Apple, Google Play, Windows) +
-  - Office Online - create/​edit/​share Office documents using a web browser+
   - Office 365 Email - accessible from your phone, tablet, or computer using an email app.   - Office 365 Email - accessible from your phone, tablet, or computer using an email app.
 +  - Office Pro Plus - download newest version of Word, Excel, and PowerPoint to your personal PC or Mac.
 +  - Office Online - create/​edit/​share Office documents using a web browser
 +  - Office for smart phones and tablets - available from the appropriate app store.
  
 Ultimately, we will add more Office 365 features for use by the Olin community when they are tested, and we are able to provide technical support for those services. Ultimately, we will add more Office 365 features for use by the Olin community when they are tested, and we are able to provide technical support for those services.
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 The User Principal Name, or UPN, is used to login to Office 365 sites and services and is in this format: ​ "​username@olin.edu"​ (e.g. Joseph Student = jstudent@olin.edu). ​ It will be added to your mailbox as an additional email address and eventually become your primary email address. ​ This is necessary since Microsoft'​s O365 sites and services prompt users to login with their email address and therefore will be easier to remember. ​  When an O365 site prompts you to login with your email address, it's expecting your UPN. The User Principal Name, or UPN, is used to login to Office 365 sites and services and is in this format: ​ "​username@olin.edu"​ (e.g. Joseph Student = jstudent@olin.edu). ​ It will be added to your mailbox as an additional email address and eventually become your primary email address. ​ This is necessary since Microsoft'​s O365 sites and services prompt users to login with their email address and therefore will be easier to remember. ​  When an O365 site prompts you to login with your email address, it's expecting your UPN.
  
-=====Migration to the O365 Exchange ​Environment=====+=====  O365 Exchange ​Email=====
  
 Once your email is migrated you should see a new window stating that you are required to close and restart your email client. Make sure your username is in the UPN format(e.g. Joseph Student = jstudent@olin.edu) not listed as domain\username (e.g. Joseph Student = olin.edu\jstudent). ​  You will have to do this on all your email clients. If you have additional mailboxes configured in Outlook that haven’t been migrated, you will likely be prompted to login again via a popup window. ​ This is because you need to authenticate to the two different mail locations, our systems on campus and the cloud. Once your email is migrated you should see a new window stating that you are required to close and restart your email client. Make sure your username is in the UPN format(e.g. Joseph Student = jstudent@olin.edu) not listed as domain\username (e.g. Joseph Student = olin.edu\jstudent). ​  You will have to do this on all your email clients. If you have additional mailboxes configured in Outlook that haven’t been migrated, you will likely be prompted to login again via a popup window. ​ This is because you need to authenticate to the two different mail locations, our systems on campus and the cloud.
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-=====O365 Device Setup=====+=====O365 ​Email Device Setup=====
 Mobile device and other clients will need their configurations updated to point to Exchange online. The following guides may be followed //noting two exceptions//:  ​ Mobile device and other clients will need their configurations updated to point to Exchange online. The following guides may be followed //noting two exceptions//:  ​
   * Office 365 Mail Server: ​ ''​outlook.office365.com''​   * Office 365 Mail Server: ​ ''​outlook.office365.com''​
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   * [[office365_ios_email_setup|Setting Up O365 Olin Email on your iOS Device]]   * [[office365_ios_email_setup|Setting Up O365 Olin Email on your iOS Device]]
  
 +=====  Office 365 Applications =====
 +Office 365 application installs are available for the community to  upgrade the installed Office applications on Windows systems. Here is a link to a batch file that will upgrade your local install to the Office 365 suite, which will also integrate ​ with OneDrive, Teams other applications as they  are rolled out. To upgrade make sure your data is saved, your applications are closed and that you budget an ~ hour to install the software. Copy the following link to the Run window and right click and run Office365-install.cmd :
 +
 +\\fsvs01\Applications\Public\Microsoft\
 +
 +items for your attention:
 +
 +  * pinned shortcuts will  break, so you should take note and delete them and then recreate them after you have installed the O365 Office applications.
 +  *  Installs of Visio and Project (for faculty and staff) will also be uninstalled during this process, Contact the IT Help desk to have them re- installed.
 +  * Indexing the newly installed software might take a few minutes or may need a restart.
  
  ​=====Support and FAQs =====  ​=====Support and FAQs =====
  
 +=== Important Links  ===
 +* [[https://​portal.office.com/​]]:​ Microsoft O365 Portal: Access all Office 365 apps here
 + * [[https://​outlook.office.com/​]]:​ Office 365 Webmail interface ​
  
   * Web access to your migrated mailbox will now be through O365:  https://​portal.office.com to  Login, sign in with your UPN or new email address: ​  ​username@olin.edu ​ and existing password   * Web access to your migrated mailbox will now be through O365:  https://​portal.office.com to  Login, sign in with your UPN or new email address: ​  ​username@olin.edu ​ and existing password
   * If you have registered for Microsoft services using your current Olin email address (firstname.lastname@olin.edu),​ those services will remain separate from any new O365 services associated with Olin.   * If you have registered for Microsoft services using your current Olin email address (firstname.lastname@olin.edu),​ those services will remain separate from any new O365 services associated with Olin.
   * **Email Forwarding** can also be set up through this O365 Portal. Once logged in as directed above, select the Outlook icon and then choose the settings gear icon in the upper right corner. From the settings pane,  select the **mail** option at the bottom under Your App Settings. ​ The mail options pane will now open on the leftt hand side.  Go to Accounts and then choose forwarding. ​ Select the option to forward mail and enter a forwarding mail address. ​     * **Email Forwarding** can also be set up through this O365 Portal. Once logged in as directed above, select the Outlook icon and then choose the settings gear icon in the upper right corner. From the settings pane,  select the **mail** option at the bottom under Your App Settings. ​ The mail options pane will now open on the leftt hand side.  Go to Accounts and then choose forwarding. ​ Select the option to forward mail and enter a forwarding mail address. ​  
 +
 +=== FAQs ===
 +
 +//**Q.-**// Does OneDrive have a backup feature? i.e. if a file got corrupted or deleted from my Olin network share I can contact IT get it restored from a backup. ​ Is this feature available with OneDrive?
 +
 +//**A.-**// OneDrive has a recycle bin feature - you would be able to restore a deleted file on your own: [[https://​support.office.com/​en-us/​article/​restore-deleted-files-or-folders-in-onedrive-949ada80-0026-4db3-a953-c99083e6a84f/​]]
 +
 +//​**Q.-**// ​ I’m curious as to whether there is a way to configure OneDrive for offline use or whether I can only use that storage when I am connected to the cloud?
 +
 +
 +//**A.-**// Here are Microsoft links that show you how to configure One Drive syncing.
 +
 +[[https://​support.office.com/​en-ie/​article/​sync-files-with-the-onedrive-sync-client-in-windows-615391c4-2bd3-4aae-a42a-858262e42a49]] : Windows
 +
 +[[https://​support.office.com/​en-ie/​article/​sync-files-with-the-onedrive-sync-client-on-mac-os-x-d11b9f29-00bb-4172-be39-997da46f913f]] : macOS
 +
 +//​**Q.-**// ​ Is there a macOS App that will let me use OneDrive files when I'm not connected to the Internet?
 +
 +
 +//​**A.-**// ​ There is a OneDrive App you can install, but note : As of 1 February 2019, OneDrive only supports new installations on macOS 10.12 or newer.
 +
 +[[https://​support.office.com/​en-ie/​article/​sync-files-with-the-onedrive-sync-client-on-mac-os-x-d11b9f29-00bb-4172-be39-997da46f913f ]] : OneDrive information for macOS.
 +