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office365 [2019/02/08 16:36]
mperriello [Support and FAQs]
office365 [2019/04/19 10:02]
mperriello [Support and FAQs]
Line 62: Line 62:
 === FAQs === === FAQs ===
  
-//**Q.-**// Does OneDrive have a backup feature? i.e. if a file got corrupted or deleted from my Olin user drive I can contact IT get it restored from a backup. ​ Is this feature available with OneDrive?+//**Q.-**// Does OneDrive have a backup feature? i.e. if a file got corrupted or deleted from my Olin network share I can contact IT get it restored from a backup. ​ Is this feature available with OneDrive?
  
 //**A.-**// OneDrive has a recycle bin feature - you would be able to restore a deleted file on your own: [[https://​support.office.com/​en-us/​article/​restore-deleted-files-or-folders-in-onedrive-949ada80-0026-4db3-a953-c99083e6a84f/​]] //**A.-**// OneDrive has a recycle bin feature - you would be able to restore a deleted file on your own: [[https://​support.office.com/​en-us/​article/​restore-deleted-files-or-folders-in-onedrive-949ada80-0026-4db3-a953-c99083e6a84f/​]]
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 +//​**Q.-**// ​ I’m curious as to whether there is a way to configure OneDrive for offline use or whether I can only use that storage when I am connected to the cloud?
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 +//**A.-**// Here are Microsoft links that show you how to configure One Drive syncing.
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 +[[https://​support.office.com/​en-ie/​article/​sync-files-with-the-onedrive-sync-client-in-windows-615391c4-2bd3-4aae-a42a-858262e42a49]] : Windows
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 +[[https://​support.office.com/​en-ie/​article/​sync-files-with-the-onedrive-sync-client-on-mac-os-x-d11b9f29-00bb-4172-be39-997da46f913f]] : macOS
 +
 +//​**Q.-**// ​ Is there a macOS App that will let me use OneDrive files when I'm not connected to the Internet?
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 +//​**A.-**// ​ There is a OneDrive App you can install, but note : As of 1 February 2019, OneDrive only supports new installations on macOS 10.12 or newer.
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 +[[https://​support.office.com/​en-ie/​article/​sync-files-with-the-onedrive-sync-client-on-mac-os-x-d11b9f29-00bb-4172-be39-997da46f913f ]] : OneDrive information for macOS.
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