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office365 [2019/02/08 14:46]
mperriello [Support and FAQs]
office365 [2019/08/27 11:30] (current)
adobday [O365 Exchange Email]
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 ======Office 365====== ======Office 365======
  
-Microsoft Office 365 provides all Olin students, staff, and faculty members with 1 TB of cloud storage, 5 downloads of Microsoft Office Pro Plus for a combination of Olin computers, personal computers (Mac or PC) and iOS/Android devices. Using web-based versions of Microsoft Office applications,​ you can simultaneously edit documents with others at the same time.+The Microsoft Office 365 suite provides all Olin students, staff, and faculty members with a full range of features including ​1 TB of cloud storage, 5 downloads of Microsoft Office Pro Plus on a combination of Olin computers, personal computers (Mac or PC) and iOS/Android devices. Using web-based versions of Microsoft Office applications,​ you can simultaneously edit documents with others at the same time.
  
 Olin IT has released a select set of features to students, staff, and faculty members. Those features are:  Olin IT has released a select set of features to students, staff, and faculty members. Those features are: 
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   * [[https://​portal.office.com/​]]:​ Microsoft Office 365 Portal: Access all Office 365 apps here   * [[https://​portal.office.com/​]]:​ Microsoft Office 365 Portal: Access all Office 365 apps here
   * [[https://​outlook.office.com/​]]:​ Office 365 Webmail interface   * [[https://​outlook.office.com/​]]:​ Office 365 Webmail interface
 +  * [[office365-install|Install or Upgrade Office 365 on your computer]]
  
 ===== Online Training Resources ===== ===== Online Training Resources =====
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 The User Principal Name, or UPN, is used to login to Office 365 sites and services and is in this format: ​ "​username@olin.edu"​ (e.g. Joseph Student = jstudent@olin.edu). ​ It will be added to your mailbox as an additional email address and eventually become your primary email address. ​ This is necessary since Microsoft'​s O365 sites and services prompt users to login with their email address and therefore will be easier to remember. ​  When an O365 site prompts you to login with your email address, it's expecting your UPN. The User Principal Name, or UPN, is used to login to Office 365 sites and services and is in this format: ​ "​username@olin.edu"​ (e.g. Joseph Student = jstudent@olin.edu). ​ It will be added to your mailbox as an additional email address and eventually become your primary email address. ​ This is necessary since Microsoft'​s O365 sites and services prompt users to login with their email address and therefore will be easier to remember. ​  When an O365 site prompts you to login with your email address, it's expecting your UPN.
  
-=====  O365 Exchange Email===== 
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-Once your email is migrated you should see a new window stating that you are required to close and restart your email client. Make sure your username is in the UPN format(e.g. Joseph Student = jstudent@olin.edu) not listed as domain\username (e.g. Joseph Student = olin.edu\jstudent). ​  You will have to do this on all your email clients. If you have additional mailboxes configured in Outlook that haven’t been migrated, you will likely be prompted to login again via a popup window. ​ This is because you need to authenticate to the two different mail locations, our systems on campus and the cloud. 
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-{{ :​o365notice.png?​500 |}} 
  
  
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   * [[office365_android_email_setup|Setting Up O365 Olin Email on your Android Device]]   * [[office365_android_email_setup|Setting Up O365 Olin Email on your Android Device]]
   * [[office365_ios_email_setup|Setting Up O365 Olin Email on your iOS Device]]   * [[office365_ios_email_setup|Setting Up O365 Olin Email on your iOS Device]]
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  ​=====Support and FAQs =====  ​=====Support and FAQs =====
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   * If you have registered for Microsoft services using your current Olin email address (firstname.lastname@olin.edu),​ those services will remain separate from any new O365 services associated with Olin.   * If you have registered for Microsoft services using your current Olin email address (firstname.lastname@olin.edu),​ those services will remain separate from any new O365 services associated with Olin.
   * **Email Forwarding** can also be set up through this O365 Portal. Once logged in as directed above, select the Outlook icon and then choose the settings gear icon in the upper right corner. From the settings pane,  select the **mail** option at the bottom under Your App Settings. ​ The mail options pane will now open on the leftt hand side.  Go to Accounts and then choose forwarding. ​ Select the option to forward mail and enter a forwarding mail address. ​     * **Email Forwarding** can also be set up through this O365 Portal. Once logged in as directed above, select the Outlook icon and then choose the settings gear icon in the upper right corner. From the settings pane,  select the **mail** option at the bottom under Your App Settings. ​ The mail options pane will now open on the leftt hand side.  Go to Accounts and then choose forwarding. ​ Select the option to forward mail and enter a forwarding mail address. ​  
 +
 +=== FAQs ===
 +
 +//**Q.-**// Does OneDrive have a backup feature? i.e. if a file got corrupted or deleted from my Olin network share I can contact IT get it restored from a backup. ​ Is this feature available with OneDrive?
 +
 +//**A.-**// OneDrive has a recycle bin feature - you would be able to restore a deleted file on your own: [[https://​support.office.com/​en-us/​article/​restore-deleted-files-or-folders-in-onedrive-949ada80-0026-4db3-a953-c99083e6a84f/​]]
 +
 +//​**Q.-**// ​ I’m curious as to whether there is a way to configure OneDrive for offline use or whether I can only use that storage when I am connected to the cloud?
 +
 +
 +//**A.-**// Here are Microsoft links that show you how to configure One Drive syncing.
 +
 +[[https://​support.office.com/​en-ie/​article/​sync-files-with-the-onedrive-sync-client-in-windows-615391c4-2bd3-4aae-a42a-858262e42a49]] : Windows
 +
 +[[https://​support.office.com/​en-ie/​article/​sync-files-with-the-onedrive-sync-client-on-mac-os-x-d11b9f29-00bb-4172-be39-997da46f913f]] : macOS
 +
 +//​**Q.-**// ​ Is there a macOS App that will let me use OneDrive files when I'm not connected to the Internet?
 +
 +
 +//​**A.-**// ​ There is a OneDrive App you can install, but note : As of 1 February 2019, OneDrive only supports new installations on macOS 10.12 or newer.
 +
 +[[https://​support.office.com/​en-ie/​article/​sync-files-with-the-onedrive-sync-client-on-mac-os-x-d11b9f29-00bb-4172-be39-997da46f913f ]] : OneDrive information for macOS.
 +