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Changing Your Olin Network Password

Managing your Olin network password is now easier than ever, particularly if you use nonWindows systems or more than one device. If your network account has been locked out, your password has expired, needs to be changed or you have forgotten it, you can regain access to your account by visiting Olin College’s password management website: http://password.olin.edu

We strongly recommend you read; Your Olin Password, What You Should Know to review Olin College’s password requirements and some other common password related questions prior to changing your network account password.

It is important to note that changing your password affects more than your laptop; it also affects other devices that connect to Olin services and your access to those services. Many devices (Apple, Linux or Windows based computers, and mobile devices such as iPads, iPhones, Android and other smart phones) and various applications, allow you to store accounts and passwords. These devices and/or applications automatically retry accessing services such as email or connecting to wireless networks with these stored accounts and passwords. This may result in account lockouts due to failed login attempts following a password change if certain steps aren’t taken when changing your password.

If you use any of these devices to access Olin services, please be sure to review and follow the steps below for each of these devices prior to a password change.

On Domain Windows 7 Laptops

  1. Turn off all your wireless connections via the switch or setting on the device.
  2. Close out of all applications.
  3. Connect your computer to a wired Ethernet network jack
  4. If you are off campus, VPN into the Olin network and ensure you are connected before proceeding.
    • If you cannot VPN into the network, STOP; please do not continue attempting to reset your password. Request help from the Olin IT Help Desk via email at helpdesk@olin.edu or phone at (781)292-2430.
  5. Change your password:
    1. Execute Control-Alt-Delete.
    2. Select Change Password.
    3. Update Password.
  6. Reboot your machine to finish the process.
    • NOTE: If you are off campus and connected via VPN, please disconnect your VPN session before rebooting otherwise it will become locked out.

Off-Domain Windows 7 Laptops

  1. With wireless turned off and a wired connection to the network, navigate to \\fsvs01\Public\WirelessProfiles and copy the Off_Domain_Profiles folder to the root directory of your hard drive (the C:\ drive). You may already have the wireless profiles on your C: drive.
  2. Close out of all applications.
  3. Remove all saved instances of the old password:
    1. Hit the Windows key on your keyboard, type Credential Manager and hit the enter key.
    2. For every Olin-related credential (removing every credential recommended) click on the down arrow button and click Remove from Vault
  4. Change your password:
    1. Click Reset Password
    2. Follow on screen instructions
  5. Re-add the wireless profiles:
    1. Navigate to your copy of the Off_Domain_Profiles
    2. Double-click on each of the import files (OLIN_xx)
    3. After the profiles have been imported, press any key to close the window when prompted.
  6. Enable your wireless
  7. Enter your username and new password when connecting to the wireless networks. Information Technology

Windows XP Laptops

  1. Turn off all your wireless connections via the switch or setting on the device.
  2. Close out of all applications.
  3. Connect your computer to a wired Ethernet network jack
  4. If you are off campus, VPN into the Olin network and ensure you are connected before proceeding.
    • If you cannot VPN into the network, STOP; please do not continue attempting to reset your password. Request help from the Olin IT Help Desk via email at helpdesk@olin.edu or phone at (781)292-2430.
  5. Change your password:
    1. Execute Control-Alt-Delete
    2. Select Change Password
    3. Update Password
  6. Reboot your machine to finish the process.
    • NOTE: If you are off campus and connected via VPN, please disconnect your VPN session before rebooting otherwise it will become locked out.

Windows Desktops (Win 7 or Win XP)

  1. Close out of all applications.
  2. Change your password:
    1. Execute Control-Alt-Delete
    2. Select Change Password
    3. Update Password
  3. Reboot your machine to finish the process.

Linux

Directions for reconfiguring wireless on Linux systems are available on the Linux wiki (http://linux.olin.edu).

Android 2.x

  1. Turn on Airplane mode by holding down the power button and selecting Airplane Mode
  2. Change your password:
    1. Click Reset Password
    2. Follow on screen instructions
  3. Delete all saved Olin wireless networks
    1. Go to Settings>Wireless & networks>W-Fi-settings
    2. Press each saved Olin network and press Forget
  4. Enter new credentials in your Olin email Exchange account
    1. Go to Settings>Accounts
    2. Select your Olin Email Account
    3. Enter new password in the password field
  5. Turn off Airplane mode by holding down the power button
  6. Re-add wireless networks using settings available here

Apple / Mac

  1. Disconnect the computer from wireless network by turning Airport off via the Airport icon in the top right corner of your screen. Connect the computer to the wired network.
  2. Close out of any email application that may try to synch with your Olin Email.
  3. Remove all saved instances of the old password:
    1. Open the Keychain Access credential manager by searching for Keychain in all programs.
    2. This credential manager lists all the saved passwords on the system. Please note any credentials that are linked to Olin. These are generally wireless passwords and network server credentials.
    3. Control-click on any Olin credentials. Select Delete for each credential.
    4. The credential manager should now not list any Olin-specific passwords.
  4. Change your password:
    1. Click Reset Password
    2. Follow on screen instructions
  5. Update password for all wireless profiles:
    1. Click on the Airport icon in the top right corner of the screen.
    2. Select Open Network Preferences.
    3. Click Advanced.
    4. Select the 802.1x tab.
    5. Select your Olin credentials in the menu to the left and update your password in the password field on the right.
  6. Launch your mail client and update your password when prompted.

iPhone / iPad / iPod

  1. Remove all saved internal Olin wireless networks with format Olin_XX.
    1. Go to Settings→Wi-Fi.
    2. Press the right arrow next to any saved Olin Wi-Fi network.
    3. Once selected press Forget this network at the top of the screen.
    4. Repeat for each saved Olin Wi-Fi networks.
  2. Turn on Airplane Mode
  3. Change your password:
    1. Click Reset Password
    2. Follow on screen instructions
  4. Update old credentials from Olin email Exchange account
    1. Go to Settings→Mail, Contacts, Calendars.
    2. Select your Olin email Exchange account.
    3. Select the Account field (where it displays your email address)
    4. Update your password.
  5. Re-add wireless networks.
    1. Go to Settings>Wi-Fi.
    2. Choose any of the Olin Wi-Fi networks.
    3. Enter your updated credentials with the username in the form yourusername@olin.edu.
    4. Press Join in the lower-right corner.
    5. A security certificate will pop-up on which you should press the Accept option.
    6. Repeat these steps for each Wi-Fi network.
  6. Turn off Airplane mode