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| - | ====== Nortel CallPilot v5.0 Installation ====== | ||
| - | CallPilot provides the ability to listen to voicemail messages through your Microsoft Outlook email client in the form of an | ||
| - | audio playback. CallPilot should be used to listen to voicemails only. Please continue to use your phone if you wish to use | ||
| - | features such as forward and/or reply to messages received. | ||
| - | This documentation will apply to new CallPilot client installs as well as upgrading from a previous version: | ||
| - | :!: Please ensure that Outlook is closed prior to running the install. | ||
| - | |||
| - | - Please ensure that Outlook is closed prior to running the install. | ||
| - | - Also ensure that 32-bit Microsoft Office is installed (not 64-bit) | ||
| - | - To do so, open an office application. | ||
| - | - Select File, followed by Help | ||
| - | - Look for 32-bit (or 64-bit) | ||
| - | - If 64-bit Office is installed, call or email the IT Help Desk to reinstall with a 32-bit version. | ||
| - | - CTRL+Click the following link to execute the installation file: \\fsvs01\applications\Public\Nortel\CallPilotDesktop\v5.00.41.167\Desktop\setup.exe | ||
| - | - Select OK to open the file at the warning popup | ||
| - | - If Callpilot is already installed, a popup window will inform you that the install will perform an upgrade. Select Yes to continue. | ||
| - | - Click Next at the Welcome Install Shield Wizard | ||
| - | - Select Complete for the setup type and click Next | ||
| - | - Once the installation has completed, click Finish | ||
| - | - If you are upgrading your version of CallPilot, Outlook will retain the mailbox and password settings | ||
| - | - For new client installs: | ||
| - | - You’ll need to “Add CallPilot to Default Mail Profile” | ||
| - | - This can be found under Start > All Programs > Avaya > CallPilot Desktop Messaging | ||
| - | - Upon opening Outlook, you will be prompted to enter your mailbox number and password. | ||
| - | - Type in your four digit extension and your current voicemail password. | ||
| - | - The CallPilot Desktop Messaging inbox will appear on the left side of your Outlook folders list. The CallPilot Inbox will appear in bold when a new voice message is received. | ||