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eos_reminders [2012/06/11 15:58] dterry [Computer repair needs] |
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| - | ====== End of Semester reminders ====== | ||
| - | ===== Network Accounts and passwords ===== | ||
| - | Network passwords expire every 180 days. If you haven't done so recently, we strongly recommend that everyone change their | ||
| - | network password before leaving campus (only while connected to the network). This will ensure that it doesn't expire while you're | ||
| - | away and create password mismatch issues between your cached credentials on your laptop and the actual network password. | ||
| - | =====VPN (remote access to campus networks/resources)===== | ||
| - | All students are eligible for a VPN account to access network resources securely from off campus. Please verify that your VPN client | ||
| - | and account are working properly before leaving campus (this can be tested from on campus). If you don't have an account, have | ||
| - | forgotten your password or discover that your password has expired, please contact the IT Help Desk for assistance. You should use | ||
| - | the VPN only when and while you need to access Olin resources, otherwise you should disconnect. | ||
| - | ===== Email ===== | ||
| - | Email quotas remain in effect all year long. It is important that you remember to keep up with your Olin email account while away | ||
| - | for the summer. There are a number of ways to access email securely from off campus, as identified below. If you require | ||
| - | assistance, please contact the IT Help Desk. | ||
| - | * Outlook or other email client via VPN | ||
| - | * Outlook over HTTPS (does not require VPN) | ||
| - | * Secure POP, with secure SMTP | ||
| - | * Secure IMAP, with secure SMTP | ||
| - | * Olin Webmail (webmail.olin.edu) | ||
| - | ===== Your Computer's name and workgroup/domain name ===== | ||
| - | |||
| - | :!: Do not change your computer name or remove it from the OLIN.EDU domain. | ||
| - | |||
| - | Users attempting to connect to any non Olin computer system which requires membership in a different workgroup or domain | ||
| - | should not change their computer name or domain. Changing the computer name or domain on your laptop will lock you out | ||
| - | of your cached milkyway\olin.edu profile which contains all of your customized settings and applications including your Outlook | ||
| - | profile. Be advised that the IT Help Desk will be unable to rejoin your laptop to the domain remotely; therefore this cannot be | ||
| - | corrected until you return to campus. | ||
| - | |||
| - | To access non Olin domain systems from an Olin domain computer, follow [[access_nondomain_computers|these instructions]]. | ||
| - | |||
| - | Additionally, please be sure to verify that you can login to your local account on your laptop. Everyone should have a local computer | ||
| - | account with administrative privileges with which you can access your system in the event that something happens to your cached | ||
| - | domain account. To login to your local account (which you should have done at least once already) use the same username as your | ||
| - | domain account and its corresponding password, but change the entry in the **Log on to:** box such that it has your computer name | ||
| - | followed by **(this computer)**. If you don't have an account or have forgotten the password, contact the IT Help Desk for assistance | ||
| - | prior to leaving campus. | ||
| - | ===== Computer repair needs ===== | ||
| - | If you should find that your laptop is in need of repairs while away from campus, you may contact Dell directly for assistance. All | ||
| - | student laptops are covered by Dell's Complete Care onsite Warranty. Dell will send out a technician to your location and make any | ||
| - | necessary hardware repairs (they will not repair software issues). The information for contacting Dell is located on the IT wiki under the General section in [[off_campus_dell_support|this article]]. | ||
| - | The Dell contact instructions are included for students both in and outside of the United States.Information Technology | ||
| - | |||
| - | As always, please reference the IT web site for answers/solutions to any questions, issues or concerns you may have. If you can't | ||
| - | find the answer you're looking for, please contact the IT Help Desk either via email or by phone. We wish you all a safe and | ||
| - | enjoyable summer and look forward to seeing you again in the fall. | ||