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grad_student_laptops [2022/04/22 09:05]
mgrant [How to reset your laptop to the Windows 10 factory image]
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-====== Laptop Software Policy ====== 
-All students separating from the college are responsible for deleting/​removing all institutionally owned software from their laptops upon departure. 
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-You are no longer licensed to use any Olin owned/​licensed software including: 
-  * Olin site licensed software such as Matlab and Solidworks 
-  * Symantec Endpoint Protection - you should have a personal copy of antivirus software 
-  *All programs that are licensed for the cloud from Microsoft and Adobe which will stop functioning as the licensing will be expired. Be sure to move any cloud files to a more accessible location 
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- Adobe does offer free cloud storage for graduating students: ​ please see the below flyer from Adobe: ​  ​{{:​adobe_cloud_migration.pdf|}} 
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-If you have questions or require any assistance, please contact the IT Help Desk by email at [[HelpDesk@olin.edu|HelpDesk@olin.edu]] or by telephone at 781‐292‐2430 for support. 
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-======How to reset your laptop to the Windows 10 factory image====== 
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-Before doing the steps below make sure you have all your data backed up on an external source i.e. thumb drive, external hard drive, or cloud storage. ​ This process will delete all data and user accounts. ​ When completed your laptop will be like it was out of the box from Dell.  We recommend using this method to “refresh” you laptop to give it a longer life after graduation. 
-1. Make sure it is plugged into power 
-2. Now, click on the Start menu and type “Reset This PC” Click Enter 
-3. Click on Get Started 
-4. Next, click on Remove Everything 
-5. Click on Change Settings 
-6. Click on the toggle so that it says On. It should say “Remove files and clean the drive.” Click Confirm 
-7. Check that it says “Remove files and clean the drive.” Click Next then click Reset 
-8. Once it reaches 100% you will see a black screen saying “A configuration change was requested to clear this computers TPM” you want to press F12 to clear the TPM 
-Your laptop will now be ready to setup. ​ It will walk you through creating a new account.  ​ 
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-Once the reset process is complete you will need to setup your system, simply follow the onscreen instructions. ​ If you are signing in with a Microsoft account that account will be used via Microsoft support for password recovery. 
-If you don’t have a Microsoft account you want to use, we recommend making a secondary local administrator account as a backup in case you forget the password for your primary account. ​ You can do this by doing the following: 
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-1. Click Start , then type “users"​. 
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-2. Expand the **Local Users and Groups section**. 
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-3. Select **Users**, and then **Action** at the top of the window, and click **New User**. 
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-4. Create username and password for the account and click **Create**. 
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-5. Click on **Groups** on the left in the **Computer Management** window, then double click **Administrators**. 
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-6. On the next window click **Add**, type in the name of the new account you just made and click **Okay**.