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handheld_policy [2012/03/30 10:06] kberry |
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| - | ====== Hand Held Support Policy ====== | ||
| - | FIXME FIXME FIXME | ||
| - | As more of our community members purchase multifunction hand held devices such as Palms, | ||
| - | Treos, Blackberries, etc. it is important that the support of these devices is addressed. The | ||
| - | College does not have a standard, required device due to the personal nature of these devices. | ||
| - | Screen size, features (phone, e-mail, camera, etc), price, weight, and desired content all play a | ||
| - | role in the selection of the device. Therefore, it is unlikely that there is a one size fits all | ||
| - | solution. In situations where a device is required by the College, such as Information Technology, | ||
| - | the current supported device is the Blackberry. | ||
| - | | ||
| - | For devices other than the supported Blackberry, Information Technology will provide the | ||
| - | information necessary to support integration with the College’s Exchange system (outgoing email, | ||
| - | incoming email, calendaring, etc.) For support of all device specific features such as call | ||
| - | forwarding, key combinations, speed dial, unique keys, etc please see the documentation | ||
| - | provided by the device vendor. This documentation is often in the format of pdfs on their main | ||
| - | web site, CDs or DVDs that arrived with the device, manuals or quick start guides. | ||
| - | If you have any questions about this service please contact helpdesk@olin.edu. | ||
| - | Information Technology 9/2005 | ||