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laptop_warranty [2020/09/16 12:51] mperriello |
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| - | ======Dell Laptop Warranty====== | ||
| - | Every student, faculty and staff Dell laptop is purchased with a 4 Year Complete Care Warranty with Accidental Damage protection. To clarify, this means that every component of the laptop is covered for all 4 years with the exception of the battery. The battery warranty only lasts 1 year. As long as the IT Helpdesk can send back the broken component to Dell we can replace anything on the laptop for no charge. | ||
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| - | Parts are typically received within 24-48 hours of ordering. Depending on current workload and complexity of the repair, full turnaround time may vary. | ||
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| - | If you are not near Olin's campus and have a hardware problem, please refer to the [[dell_hardware_support_for_academic_year_20-21|Dell Repair article]]. | ||