Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
|
off_hours_coverage [2012/03/30 10:03] kberry |
— (current) | ||
|---|---|---|---|
| Line 1: | Line 1: | ||
| - | ====== Off Hours Coverage ====== | + | |
| - | During regular service hours, community members should use the email address | + | |
| - | <helpdesk@olin.edu> for any service related issues. HelpDesk personnel have the ability to | + | |
| - | contact appropriate staff by cell phone if necessary. During off hours, for non-emergencies, use | + | |
| - | the help.desk@olin.edu email for service related issues. For emergencies, use the <helpdesk@olin.edu> email **and** call and leave a message at (781) 292-2430. This number will page out to the on call person. Follow | + | |
| - | any voice mail prompts as required. | + | |