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off_hours_coverage [2012/06/12 09:04] dterry |
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| - | ====== Off Hours Coverage ====== | + | |
| - | During regular service hours, community members should use the email address | + | |
| - | <helpdesk@olin.edu> for any service related issues. Help Desk personnel have the ability to | + | |
| - | contact appropriate staff by cell phone if necessary. During off hours, for non-emergencies, use | + | |
| - | the <helpdesk@olin.edu> email for service related issues. For emergencies, use the <helpdesk@olin.edu> email **and** leave a message at (781) 292-2430. This number will page out to the on call person. Follow | + | |
| - | any voice mail prompts as required. | + | |