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password_change_guide [2016/08/16 09:22] jbeck [Changing Your Olin Network Password] |
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| - | ====== Changing Your Olin Network Password ====== | ||
| - | ===== password.olin.edu ===== | ||
| - | Register your Olin account on our password management site! Once you are registered, managing your Olin network password when you do not have access to your Olin laptop or are locked out of your account will be easier than ever, particularly if you use non Windows systems or more than one device. If your network account has been locked out, your password has expired & needs to be changed or you have forgotten it, you can regain access to your account by visiting Olin College’s password management website: https://password.olin.edu. If you have access to your Olin laptop, please follow the steps below prior to using https://password.olin.edu. | ||
| - | Remember you must have your current username and password to complete the registration so don't delay! | ||
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| - | We strongly recommend you read; [[general_password_info|Your Olin Password, What You Should Know]] to review Olin College’s password requirements and some other common password related questions prior to changing your network account password. | ||
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| - | It is important to note that changing your password affects more than your laptop; it also affects other devices that connect to Olin services and your access to those services. Many devices (Apple, Linux or Windows based computers, and mobile devices such as iPads, iPhones, Android and other smart phones) and various applications, allow you to store accounts and passwords. These devices and/or applications automatically retry accessing services such as email or connecting to wireless networks with these stored accounts and passwords. This may result in account lockouts due to failed login attempts following a password change if certain steps aren’t taken when changing your password. | ||
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| - | If you use any of these devices to access Olin services, please be sure to review and follow the steps below for each of these devices prior to a password change. | ||
| - | ===== On Domain Windows 7 Laptops ===== | ||
| - | - Turn off all your wireless connections via the switch or setting on the device. | ||
| - | - Close out of all applications. | ||
| - | - Connect your computer to a wired Ethernet network jack | ||
| - | - If you are off campus, VPN into the Olin network and ensure you are connected before proceeding. | ||
| - | * If you cannot VPN into the network, STOP; please do not continue attempting to reset your password. Request help from the Olin IT Help Desk via email at helpdesk@olin.edu or phone at (781)292-2430. | ||
| - | - Change your password: | ||
| - | - Execute Control-Alt-Delete. | ||
| - | - Select **Change Password**. | ||
| - | - Update Password. | ||
| - | - Reboot your machine to finish the process. | ||
| - | * NOTE: If you are off campus and connected via VPN, please disconnect your VPN session before rebooting otherwise it will become locked out. | ||
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| - | ===== Off-Domain Windows 7 Laptops ===== | ||
| - | - With wireless turned off and a wired connection to the network, navigate to \\fsvs01\Public\WirelessProfiles and copy the **Off_Domain_Profiles** folder to the root directory of your hard drive (the C:\ drive). You may already have the wireless profiles on your C: drive. | ||
| - | - Close out of all applications. | ||
| - | - Remove all saved instances of the old password: | ||
| - | - Hit the Windows key on your keyboard, type **Credential Manager** and hit the enter key. | ||
| - | - For every Olin-related credential (removing every credential recommended) click on the down arrow button and click **Remove from Vault** | ||
| - | - Change your password: | ||
| - | - Browse to http://password.olin.edu | ||
| - | - Click **Change Password** | ||
| - | - Follow on screen instructions | ||
| - | - Re-add the wireless profiles: | ||
| - | - Navigate to your copy of the **Off_Domain_Profiles** | ||
| - | - Double-click on each of the **import** files (OLIN_xx) | ||
| - | - After the profiles have been imported, press any key to close the window when prompted. | ||
| - | - Enable your wireless | ||
| - | - Enter your username and new password when connecting to the wireless networks. Information Technology | ||
| - | ===== Windows Desktops (Win 7) ===== | ||
| - | - Close out of all applications. | ||
| - | - Change your password: | ||
| - | - Execute Control-Alt-Delete | ||
| - | - Select **Change Password** | ||
| - | - Update Password | ||
| - | - Reboot your machine to finish the process. | ||
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| - | ===== Linux ===== | ||
| - | Directions for reconfiguring wireless on Linux systems are available on the Linux wiki | ||
| - | (http://linux.olin.edu). | ||
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| - | ===== Android 2.x ===== | ||
| - | - Turn on Airplane mode by holding down the power button and selecting **Airplane Mode** | ||
| - | - Change your password: | ||
| - | - Browse to http://password.olin.edu | ||
| - | - Click **Change Password** | ||
| - | - Follow on screen instructions | ||
| - | - Delete all saved Olin wireless networks | ||
| - | - Go to **Settings>Wireless & networks>W-Fi-settings** | ||
| - | - Press each saved Olin network and press **Forget** | ||
| - | - Enter new credentials in your Olin email Exchange account | ||
| - | - Go to **Settings>Accounts** | ||
| - | - Select your Olin Email Account | ||
| - | - Enter new password in the password field | ||
| - | - Turn off Airplane mode by holding down the power button | ||
| - | - Re-add wireless networks using settings available [[wireless|here]] | ||
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| - | ===== Apple / Mac ===== | ||
| - | - Disconnect the computer from wireless network by turning Airport off via the Airport icon in the top right corner of your screen. Connect the computer to the wired network. | ||
| - | - Close out of any email application that may try to synch with your Olin Email. | ||
| - | - Remove all saved instances of the old password: | ||
| - | - Open the Keychain Access credential manager by searching for **Keychain** in all programs. | ||
| - | - This credential manager lists all the saved passwords on the system. Please note any credentials that are linked to Olin. These are generally wireless passwords and network server credentials. | ||
| - | - Control-click on any Olin credentials. Select **Delete** for each credential. | ||
| - | - The credential manager should now not list any Olin-specific passwords. | ||
| - | - Change your password: | ||
| - | - Browse to http://password.olin.edu | ||
| - | - Click **Change Password** | ||
| - | - Follow on screen instructions | ||
| - | - Update password for all wireless profiles: | ||
| - | - Click on the Airport icon in the top right corner of the screen. | ||
| - | - Select **Open Network Preferences**. | ||
| - | - Click **Advanced**. | ||
| - | - Select the **802.1x** tab. | ||
| - | - Select your Olin credentials in the menu to the left and update your password in the password field on the right. | ||
| - | - Launch your mail client and update your password when prompted. | ||
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| - | ===== iPhone / iPad / iPod ===== | ||
| - | - Remove all saved internal Olin wireless networks with format Olin_XX. | ||
| - | - Go to **Settings->Wi-Fi**. | ||
| - | - Press the right arrow next to any saved Olin Wi-Fi network. | ||
| - | - Once selected press **Forget this network** at the top of the screen. | ||
| - | - Repeat for each saved Olin Wi-Fi networks. | ||
| - | - Turn on **Airplane Mode** | ||
| - | - Change your password: | ||
| - | - Browse to [[http://password.olin.edu]] | ||
| - | - Click **Change Password** | ||
| - | - Follow on screen instructions | ||
| - | - Update old credentials from Olin email Exchange account | ||
| - | - Go to **Settings->Mail**, **Contacts**, **Calendars**. | ||
| - | - Select your Olin email Exchange account. | ||
| - | - Select the **Account** field (where it displays your email address) | ||
| - | - Update your password. | ||
| - | - Re-add wireless networks. | ||
| - | - Go to **Settings>Wi-Fi**. | ||
| - | - Choose any of the Olin Wi-Fi networks. | ||
| - | - Enter your updated credentials with the username in the form ''**yourusername@olin.edu**''. | ||
| - | - Press **Join** in the lower-right corner. | ||
| - | - A security certificate will pop-up on which you should press the **Accept** option. | ||
| - | - Repeat these steps for each Wi-Fi network. | ||
| - | - Turn off **Airplane mode** | ||