====== Jenzabar CX ======

===== Connect to Jenzabar CX =====

  * Using a web browser, navigate to: [[https://fwoapps.jenzabarcloud.com/rdweb/webclient/]]
  * {{ :jenzabar-cx-hosted-rdp-login.png?nolink&300|}}At the first **Sign in** screen, enter your Olin username and Olin password, and click **Sign in**.

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  * {{ :jenzabar-cx-hosted-app-select.png?nolink&200|}}When you see the screen labeled **Work Resources**, select either:
    * For live/production CX: **Jenzabar CX81**
    * For test CX: **Jenzabar CX81 (Test)**
  * The first time you login, you will be prompted to allow access to local resources. Select **Clipboard** and **Printer**, as well as **Don't ask me again for connections to this computer**, and click **Allow**.

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  * {{ :jenzabar-cx-hosted-app-login.png?nolink&150|}}At the next **Logon** window, enter your Olin username, and your Jenzabar CX password (which may be different from your Olin password), and click **OK**.
  * If you see a window with a prompt that says **cars: **, type **menu** and press enter. //This should not happen for most CX users.//

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  * {{ :jenzabar-cx-hosted-81-menu.png?nolink&300|}}You will see the Jenzabar CX 8.1 window and menus. The menu that you see may be different from the image shown, depending on your Jenzabar CX permissions.

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===== Printing from Jenzabar CX =====

  * From the Jenzabar CX 8.1 menu, select **Utility Menu**, then **Printer Control**, and finally **Load Form Type**.
  * Choose your printer from the drop-down menu.
    * Select **wdattach** to send a report as a Microsoft Word attachment.
    * Select **xlattach** to send a report as a Microsoft Excel attachment.
  * In the **Output Form Type** field, in ALL CAPS, type: **IGNORE_FORMTYPE** (using an underscore in the middle)
  * Click **F9 finish** in the top-left, or press **F9** on your keyboard to save your setting and exit.

{{:jenzabar-cx-load-form-type-screen.png?nolink&600 |}}

===== File Transfers in Jenzabar CX =====

  * Start the //SSH Secure File Transfer Client// by clicking on **Start** > **All Programs** > **SSH Secure Client** > **Secure File Transfer Client**.
  * Select a profile from the Profiles button menu to connect to **cx01.olin.edu**.
  * Drag and drop files between the left and right panes to copy them between systems.
    * The left pane displays files on your personal desktop or laptop.
    * The right pane displays files in your personal directory (a.k.a. your “home directory”) on the CX server.

===== Changing your Password in Jenzabar CX =====

Your Jenzabar CX password (which is the second password used when logging in) is separate from your Olin password, and must change every 6 months (180 days). When logging into Jenzabar CX, you will see a notification if your password will expire soon and must be changed.

If you are locked out, please contact the Olin IT Help Desk (helpdesk@olin.edu).

To change your password:
  * Expand **Utility Menu**
  * Expand **Login**
  * Click **Change Password**
  * At the "CHANGE PASSWORD -- No additional information is required" screen, click or press **F9**
  * The //Jenzabar CX 8.1 Message Console// window will be brought to the forefront
  * Enter your old password when prompted
  * **NOTE:**  No characters will appear when you enter your password here or at the subsequent password prompts.
  * Enter your new password
    * If it does not meet the criteria described above, you will be asked to choose a different password
  * Enter your new password again for confirmation
  * If your password was successfully changed, you will see the following message:\\ ''Password changed.''\\ If you do not see this message, your password change was not successful and you will need to repeat this process.
  * Press **Enter** to continue when prompted
  * The menu will be brought to the forefront