Your Jenzabar CX password (which is the second password used when logging in) is separate from your Olin password, and must change every 6 months (180 days). When logging into Jenzabar CX, you will see a notification if your password will expire soon and must be changed.
If you are locked out, please contact the Olin IT Help Desk (helpdesk@olin.edu).
To change your password:
Expand Utility Menu
Expand Login
Click Change Password
At the “CHANGE PASSWORD – No additional information is required” screen, click or press F9
The Jenzabar CX 8.1 Message Console window will be brought to the forefront
Enter your old password when prompted
NOTE: No characters will appear when you enter your password here or at the subsequent password prompts.
Enter your new password
Enter your new password again for confirmation
If your password was successfully changed, you will see the following message:
Password changed.
If you do not see this message, your password change was not successful and you will need to repeat this process.
Press Enter to continue when prompted
The menu will be brought to the forefront