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av_support_and_loaners [2015/07/14 08:44]
mcieminski [Dubbing/DVD/CD/Copying] We've moved the dubbing station to AC127 		av_support_and_loaners [2015/07/14 08:46]
mcieminski [VideoConferencing/Satellite Support]
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 Documentation is available at each podium, which states step by step instructions. All of IT is  Documentation is available at each podium, which states step by step instructions. All of IT is 
 cross trained to respond to questions about classrooms. Non-emergency issues should be sent to  cross trained to respond to questions about classrooms. Non-emergency issues should be sent to 
-<​helpdesk@olin.edu>​.+<​helpdesk@olin.edu>​. During business hours, you may also call our extension from the classrooms, x2430.
   ​   ​
 ===== VideoConferencing/​Satellite Support ===== ===== VideoConferencing/​Satellite Support =====
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 at minimum, one week before the required event support. ​ Longer notice is appreciated. at minimum, one week before the required event support. ​ Longer notice is appreciated.
  
-IT now has a Mobile Presentation Unit with a webcam that can be used for Skype, Google Hangouts, or other online videoconferencing services. Email <​helpdesk@olin.edu>​ to reserve the cart, which is prioritized on a first-come-first-serve basis.+IT has a Mobile Presentation Unit with a webcam that can be used for Skype, Google Hangouts, or other online videoconferencing services. Email <​helpdesk@olin.edu>​ to reserve the cart, which is prioritized on a first-come-first-serve basis.
 ===== Loaned Equipment ===== ===== Loaned Equipment =====
 The Help Desk is responsible for loaning equipment and for maintaining the completeness of  The Help Desk is responsible for loaning equipment and for maintaining the completeness of