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common_fixes [2014/06/23 10:16] mhorne [Network Connectivity] |
common_fixes [2021/03/05 09:22] mamaral [Email] |
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| ======Common Issues and Fixes====== | ======Common Issues and Fixes====== | ||
| - | \\ | + | \\ |
| ===== Network Connectivity ===== | ===== Network Connectivity ===== | ||
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| You are likely connected to the OLIN-GUEST wireless instead of an internal wireless network like OLIN. | You are likely connected to the OLIN-GUEST wireless instead of an internal wireless network like OLIN. | ||
| + | |||
| + | === Why is the OLIN wireless network performing so slow in windows? === | ||
| + | More than likely the roaming aggressiveness is not set high enough. To correct this issue perform the following: | ||
| + | Right click on my computer then select "Manage" under "Computer Management" select device manager. | ||
| + | Next find your wireless network card under network adapters on the right hand panel. | ||
| + | Right click on the device and select properties, next choose the advanced tab from the upper tab options. scroll down to the "Roaming Aggressiveness" option and verify it is on option "4 =. Medium - High" This is the best option for Olin's network. It is not advised or desirable to select the highest option as this will cause roaming to quickly. | ||
| === I just changed my password and now I can't get Online/my Email doesn't work/my laptop still uses my old password. === | === I just changed my password and now I can't get Online/my Email doesn't work/my laptop still uses my old password. === | ||
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| =====Email===== | =====Email===== | ||
| - | == Webmail issues using new Internet Explorer v11 (IE11) == | + | == Outlook Web Application (OWA) issues using new Internet Explorer v11 (IE11) == |
| Use compatibility mode. Reference info in [[email|]] section of wiki | Use compatibility mode. Reference info in [[email|]] section of wiki | ||
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| ===Outlook constantly prompts for my password!=== | ===Outlook constantly prompts for my password!=== | ||
| This typically occurs because Outlook 2010 requires you re-validate your email credentials because your network connection has changed. This can occur going from wired to wireless, sleep/hibernate to being On or switching between wifi networks.\\ | This typically occurs because Outlook 2010 requires you re-validate your email credentials because your network connection has changed. This can occur going from wired to wireless, sleep/hibernate to being On or switching between wifi networks.\\ | ||
| - | :!: Please note that Outlook automatically enters your username **incorrectly** as your email address. You will have to change the username field to firstinitallastname@olin.edu (your Olin network credentials). | + | :!: Please note that Outlook automatically enters your username **incorrectly** as your email address. You will have to change the username field to your "UPN"; "username@olin.edu" (where username is your Olin network username). |
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| All drivers for your system can be found at [[\\fsvs01\Applications\Public\Dell\Latitude\E6420\E6420_64bit]] or alternativley via the [[http://www.dell.com/support/drivers/us/en/555/Product/latitude-e6420|Dell Support Website]]. | All drivers for your system can be found at [[\\fsvs01\Applications\Public\Dell\Latitude\E6420\E6420_64bit]] or alternativley via the [[http://www.dell.com/support/drivers/us/en/555/Product/latitude-e6420|Dell Support Website]]. | ||
| + | |||
| + | ===I have Windows an Ubuntu, and I shrank Windows to give Ubuntu more space, but I can't resize my Ubuntu partition=== | ||
| + | |||
| + | [[Partitioning and CloneZilla|Partitioning and CloneZilla]] | ||