Differences
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common_fixes [2019/09/27 11:35] adobday [Hardware] |
common_fixes [2021/03/05 09:22] mamaral [Email] |
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| ======Common Issues and Fixes====== | ======Common Issues and Fixes====== | ||
| - | \\ | + | \\ |
| ===== Network Connectivity ===== | ===== Network Connectivity ===== | ||
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| =====Email===== | =====Email===== | ||
| - | == Webmail issues using new Internet Explorer v11 (IE11) == | + | == Outlook Web Application (OWA) issues using new Internet Explorer v11 (IE11) == |
| Use compatibility mode. Reference info in [[email|]] section of wiki | Use compatibility mode. Reference info in [[email|]] section of wiki | ||
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| ===Outlook constantly prompts for my password!=== | ===Outlook constantly prompts for my password!=== | ||
| This typically occurs because Outlook 2010 requires you re-validate your email credentials because your network connection has changed. This can occur going from wired to wireless, sleep/hibernate to being On or switching between wifi networks.\\ | This typically occurs because Outlook 2010 requires you re-validate your email credentials because your network connection has changed. This can occur going from wired to wireless, sleep/hibernate to being On or switching between wifi networks.\\ | ||
| - | :!: Please note that Outlook automatically enters your username **incorrectly** as your email address. You will have to change the username field to firstinitallastname@olin.edu (your Olin network credentials). | + | :!: Please note that Outlook automatically enters your username **incorrectly** as your email address. You will have to change the username field to your "UPN"; "username@olin.edu" (where username is your Olin network username). |
| \\ | \\ | ||