Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
Next revision
Previous revision
Last revision Both sides next revision
common_fixes [2020/03/13 16:39]
mamaral [Common Issues and Fixes]
common_fixes [2021/03/05 09:22]
mamaral [Email]
Line 1: Line 1:
 ======Common Issues and Fixes====== ======Common Issues and Fixes======
 +\\
 ===== Network Connectivity ===== ===== Network Connectivity =====
  
Line 25: Line 25:
 =====Email===== =====Email=====
  
-== Webmail ​issues using new Internet Explorer v11 (IE11) ==+== Outlook Web Application (OWA) issues using new Internet Explorer v11 (IE11) ==
 Use compatibility mode.  Reference info in [[email|]] section of wiki Use compatibility mode.  Reference info in [[email|]] section of wiki
  
Line 31: Line 31:
 ===Outlook constantly prompts for my password!=== ===Outlook constantly prompts for my password!===
 This typically occurs because Outlook 2010 requires you re-validate your email credentials because your network connection has changed. This can occur going from wired to wireless, sleep/​hibernate to being On or switching between wifi networks.\\ ​ This typically occurs because Outlook 2010 requires you re-validate your email credentials because your network connection has changed. This can occur going from wired to wireless, sleep/​hibernate to being On or switching between wifi networks.\\ ​
-:!: Please note that Outlook automatically enters your username **incorrectly** as your email address. You will have to change the username field to firstinitallastname@olin.edu (your Olin network ​credentials).+:!: Please note that Outlook automatically enters your username **incorrectly** as your email address. You will have to change the username field to your "​UPN";​ "​username@olin.edu" ​(where username is your Olin network ​username).
  
 \\  \\