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common_fixes [2019/09/27 11:35]
adobday [Hardware]
common_fixes [2021/03/05 09:22] (current)
mamaral [Email]
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 ======Common Issues and Fixes====== ======Common Issues and Fixes======
-\\ +\\
 ===== Network Connectivity ===== ===== Network Connectivity =====
  
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 =====Email===== =====Email=====
  
-== Webmail ​issues using new Internet Explorer v11 (IE11) ==+== Outlook Web Application (OWA) issues using new Internet Explorer v11 (IE11) ==
 Use compatibility mode.  Reference info in [[email|]] section of wiki Use compatibility mode.  Reference info in [[email|]] section of wiki
  
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 ===Outlook constantly prompts for my password!=== ===Outlook constantly prompts for my password!===
 This typically occurs because Outlook 2010 requires you re-validate your email credentials because your network connection has changed. This can occur going from wired to wireless, sleep/​hibernate to being On or switching between wifi networks.\\ ​ This typically occurs because Outlook 2010 requires you re-validate your email credentials because your network connection has changed. This can occur going from wired to wireless, sleep/​hibernate to being On or switching between wifi networks.\\ ​
-:!: Please note that Outlook automatically enters your username **incorrectly** as your email address. You will have to change the username field to firstinitallastname@olin.edu (your Olin network ​credentials).+:!: Please note that Outlook automatically enters your username **incorrectly** as your email address. You will have to change the username field to your UPN; "​username@olin.edu" ​(where username is your Olin network ​username).
  
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