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Jenzabar CX 8.1 Client Configuration

The Jenzabar CX 8.1 menu is a Java-based user interface. Your system will need to have the 32-bit version of Java 7 or later installed and properly configured or it will not be able to connect to the CX server.

Verify Java Version and Architecture

Before proceeding, verify that you have the correct version and architecture of Java installed.

  1. Go to Start > Control Panel > Programs > Programs and Features
  2. Scroll down to check the versions of Java installed
  3. Uninstall any versions of Java 6
  4. Install the latest version of Java
    1. Select “Windows Offline (32-bit)“
    2. Run the downloaded installer

Configure Java 7

Java 7 will not permit self-signed applications to run without first adding security exceptions for them. Because Jenzabar CX 8.1 code is still signed with a self-signed certificate as of July 2014, creating these exceptions is a mandatory step.

  1. Go to Start > Java > Configure Java to open the Java Control Panel
  2. Click on the Security tab
  3. Click on the Edit Site List… button to add sites to the list
  4. In the newly-opened Exception Site List window, click the Add button
  5. Type or paste the following to allow connections to the live database, and hit Enter when complete:
  6. Click the Add button again
  7. Type or paste the following to allow connections to the train database, and again hit Enter when complete:
  8. Click OK to accept these changes and close the Exception Site List window
  9. Click OK to close the Java Control Panel

Running CX 8.1

There are two ways you can launch the CX 8.1 menu on your system: via a desktop shortcut, or via a web browser.

  1. Right click on a location where you would like the shortcut created (e.g., your desktop)
  2. Select New > Shortcut
  3. When prompted for the location of the shortcut, choose one of the following and paste it into the Type the location of the item: field:
    • For the live database, use
      "C:\Program Files (x86)\Java\jre7\bin\javaws.exe"
    • For the train database, use
      "C:\Program Files (x86)\Java\jre7\bin\javaws.exe"
  4. Click the Next button
  5. Enter a name for the shortcut, e.g., CX 8.1 (Live)
  6. Click the Finish button
  7. Continue to Starting the Menu below

Using a Web Browser

  1. In your web browser, visit the appropriate site:
  2. Click on the Run Jenzabar CX link
  3. Continue to Starting the Menu below

Starting the Menu

  1. Each time you use the CX 8.1 menu, Java will present the following security warning:

    Java security warning when running CX 8.1

    Despite the warning, the CX 8.1 application is safe to run, and unfortunately this message cannot be permanently bypassed at this time.
  2. Click on the checkbox next to I accept the risk and want to run this application.
    • It is important to note that this is the only security warning you should accept – all other security warnings on your system should be heeded and treated with extreme caution!
  3. Click on the Run button to launch the menu

Configuring Helper Apps

Configure the CX 8.1 menu Helper Applications

  1. Select a menu item that launches a Jenzabar CX menu window in the right pane
  2. From the Jenzabar CX Menu menu items, Select Edit, Preferences
    1. To update Keyboard functions (Enter key)
      • Select Keyboard tab at the top of the User Preferences window
      • Select the function you wish the Enter key to perform (Execute or Next Field)
      • Select Auto Next Field if desired
      • Select Auto Select Field if desired
      • Select Apply
    2. To update Helper Apps (Using Word as your Output Viewer):
      • Select the Helper tab at the top of the User Preferences window
      • Select Output Viewer
      • Select the Launch Program button
      • Enter into the program box: “C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE”
        • Note, this is the default path for a 64bit install of MS Word 2010
        • You can alternately browse to the location of your MS Word executable
      • Select apply
    3. Select OK
    4. Esc out of the CX menu option.