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dell_hardware_support_for_academic_year_20-21 [2020/09/16 12:40]
mperriello
dell_hardware_support_for_academic_year_20-21 [2020/09/16 12:41] (current)
mperriello [For students in the United States]
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 Please have your service tag, located on the bottom of your laptop, ready.  This is used to identify your Please have your service tag, located on the bottom of your laptop, ready.  This is used to identify your
 machine so that Dell can provide you with proper service on it. machine so that Dell can provide you with proper service on it.
 +
 +===== For students outside of the United States =====
 +Go to the following Dell website to locate the service/​support number for your specific country/​area. ​
 +
 +http://​www1.us.dell.com/​content/​topics/​global.aspx/​services/​en/​international_support?​c=us&​cs=555&​l=en&​s=biz
 +
 +Please have your service tag, located on the bottom of your laptop, ready.  This is used to identify
 +your machine so that Dell can provide you with proper service on it.
 +If Dell replaces your hard drive while you are off campus you do have the option of shipping
 +your whole computer to the Olin College IT Help Desk to have all your student software
 +reloaded.  
 +
 +If you choose to ship your computer to the Help Desk, please ship to 
 +the following address:\\
 +
 +1000 Olin Way\\
 +Milas Hall Ste LL10\\
 +Needham, MA 02492