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dell_hardware_support_for_academic_year_20-21 [2023/05/10 11:33]
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-======Dell Hardware Support for Academic Year 20-21 ======  
-If you are in need of any type of hardware repair or replacement on your machine, you will have to  contact Dell and they will either send out a technician or ask you to ship your laptop to a service center to diagnose and repair your laptop. Dell may also ship you an end‐user replaceable part(s) if it’s applicable.t a technician to repair your machine or ship end‐user 
-replaceable parts.    
  
-For additional information or support, you can go to the Dell Support website:​   
-[[http://​support.dell.com/​]] 
- 
-===== For students in the United States ===== 
-Call Dell support at: 1‐866‐516‐3115   
- 
-Please have your service tag, located on the bottom of your laptop, ready.  This is used to identify your 
-machine so that Dell can provide you with proper service on it. 
- 
-===== For students outside of the United States ===== 
-Go to the following Dell website to locate the service/​support number for your specific country/​area. ​ 
- 
-http://​www1.us.dell.com/​content/​topics/​global.aspx/​services/​en/​international_support?​c=us&​cs=555&​l=en&​s=biz 
- 
-Please have your service tag, located on the bottom of your laptop, ready.  This is used to identify 
-your machine so that Dell can provide you with proper service on it. 
-If Dell replaces your hard drive while you are off campus you do have the option of shipping 
-your whole computer to the Olin College IT Help Desk to have all your student software 
-reloaded.   
- 
-If you choose to ship your computer to the Help Desk, please ship to  
-the following address:\\ 
- 
-1000 Olin Way\\ 
-Milas Hall Ste LL10\\ 
-Needham, MA 02492