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dell_hardware_support_for_academic_year_20-21 [2020/09/16 12:39]
mperriello
dell_hardware_support_for_academic_year_20-21 [2020/09/16 12:41] (current)
mperriello [For students in the United States]
Line 6: Line 6:
 [[http://​support.dell.com/​]] [[http://​support.dell.com/​]]
  
 +===== For students in the United States =====
 +Call Dell support at: 1‐866‐516‐3115  
 +
 +Please have your service tag, located on the bottom of your laptop, ready.  This is used to identify your
 +machine so that Dell can provide you with proper service on it.
 +
 +===== For students outside of the United States =====
 +Go to the following Dell website to locate the service/​support number for your specific country/​area. ​
 +
 +http://​www1.us.dell.com/​content/​topics/​global.aspx/​services/​en/​international_support?​c=us&​cs=555&​l=en&​s=biz
 +
 +Please have your service tag, located on the bottom of your laptop, ready.  This is used to identify
 +your machine so that Dell can provide you with proper service on it.
 +If Dell replaces your hard drive while you are off campus you do have the option of shipping
 +your whole computer to the Olin College IT Help Desk to have all your student software
 +reloaded.  
 +
 +If you choose to ship your computer to the Help Desk, please ship to 
 +the following address:\\
 +
 +1000 Olin Way\\
 +Milas Hall Ste LL10\\
 +Needham, MA 02492