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grad_student_info [2020/05/12 10:57]
mfitzpatrick
grad_student_info [2020/09/16 12:49]
mperriello [Data]
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     * Your Dell laptop'​s warranty and complete care policy will expire mid-July.     * Your Dell laptop'​s warranty and complete care policy will expire mid-July.
-    * If you will be in the general area, we can continue to service your laptop until the warranty expires, otherwise, you may [[:off_campus_dell_support|contact Dell directly]] to have an onsite service technician dispatched for service.+    * If you will be in the general area, we can continue to service your laptop until the warranty expires, otherwise, you may [[:dell_hardware_support_for_academic_year_20-21|contact Dell directly]] to have an onsite service technician dispatched for service.
  
  
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   * [[:​rename_computer_account|Renaming Local Accounts]]   * [[:​rename_computer_account|Renaming Local Accounts]]
     * It is imperative that you verify that you have a working local user account with full administrative privileges on your laptop. This can be done by using the Computer management tool located in the Administrative Tools section of Control Panel. If you require assistance before leaving campus, contact the IT Help Desk.     * It is imperative that you verify that you have a working local user account with full administrative privileges on your laptop. This can be done by using the Computer management tool located in the Administrative Tools section of Control Panel. If you require assistance before leaving campus, contact the IT Help Desk.
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 +[[grad_student_laptops|Resetting your laptop to the Dell factory image]]