Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
|
helpdesk_services [2012/07/11 10:02] jclifford |
helpdesk_services [2023/05/10 11:29] (current) rosterberg [Help Desk Support Services] |
||
|---|---|---|---|
| Line 11: | Line 11: | ||
| - | Includes maintenance of Blackboard system, web space for faculty, shared network space upon request. Send email to [[helpdesk@olin.edu|helpdesk@olin.edu]] with details of your request including requirements, course name, etc. | + | Includes web space for faculty and shared network space upon request. Send email to [[helpdesk@olin.edu|helpdesk@olin.edu]] with details of your request including requirements, course name, etc. |
| Line 17: | Line 17: | ||
| - | Includes student laptop program support, loaners, imaging, repair, telephony services walk in services and by appointment services. Send email to [[help.desk@olin.edu|help.desk@olin.edu]], call 781-292-2430, or go the the lower level of Milas Hall. | + | Includes student laptop program support, loaners, imaging, repair, telephony services walk in services and by appointment services. Send email to [[helpdesk@olin.edu|helpdesk@olin.edu]], call 781-292-2430, or go to Campus Center 300. |
| - | ===== UNIX and Linux Support Services ===== | + | ===== Windows Support Services ===== |
| - | Includes student laptop program support, application support as well as faculty, staff and student project support. Currently only the latest release of the Ubuntu distribution is supported. Send email to [[help.desk@olin.edu|help.desk@olin.edu]]. | + | Includes account requests, password changes, MS Exchange e-mail, contact and calendars, applications support such as Microsoft Office. Send email to [[helpdesk@olin.edu|helpdesk@olin.edu]] or call 781-292-2430. |
| - | ===== Windows Support Services ===== | + | ===== Network Services Support ===== |
| - | Includes account requests, password changes, MS Exchange e-mail, contact and calendars, applications support such as Microsoft Office. Send email to [[help.desk@olin.edu|help.desk@olin.edu]] or call 781-292-2430. | + | Includes requests for aliases, ip addresses, routing, virus control, port activation, port add moves and changed, VPN accounts and configuration. Send email to [[helpdesk@olin.edu|helpdesk@olin.edu]] or call 781-292-2430. |
| - | + | ||
| - | + | ||
| - | ===== Network Services Support ===== | + | |
| - | Includes requests for aliases, ip addresses, routing, virus control, port activation, port add moves and changed, VPN accounts and configuration. Send email to [[help.desk@olin.edu|help.desk@olin.edu]] or call 781-292-2430. | + | ===== Linux Support Services ===== |
| + | Information on Linux support is available at http://linux.olin.edu (accessible on-campus only). | ||
| ===== ===== | ===== ===== | ||