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helpdesk_services [2013/08/22 09:14] jbeck |
helpdesk_services [2023/05/10 11:29] (current) rosterberg [Help Desk Support Services] |
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| - | Includes maintenance of Blackboard system, web space for faculty, shared network space upon request. Send email to [[helpdesk@olin.edu|helpdesk@olin.edu]] with details of your request including requirements, course name, etc. | + | Includes web space for faculty and shared network space upon request. Send email to [[helpdesk@olin.edu|helpdesk@olin.edu]] with details of your request including requirements, course name, etc. |
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| - | Includes student laptop program support, loaners, imaging, repair, telephony services walk in services and by appointment services. Send email to [[helpdesk@olin.edu|helpdesk@olin.edu]], call 781-292-2430, or go the the lower level of Milas Hall. | + | Includes student laptop program support, loaners, imaging, repair, telephony services walk in services and by appointment services. Send email to [[helpdesk@olin.edu|helpdesk@olin.edu]], call 781-292-2430, or go to Campus Center 300. |
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| - | ===== UNIX and Linux Support Services ===== | + | |
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| - | Includes student laptop program support, application support as well as faculty, staff and student project support. Currently only the latest release of the Ubuntu distribution is supported. Send email to [[helpdesk@olin.edu|helpdesk@olin.edu]]. | + | |
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| Includes requests for aliases, ip addresses, routing, virus control, port activation, port add moves and changed, VPN accounts and configuration. Send email to [[helpdesk@olin.edu|helpdesk@olin.edu]] or call 781-292-2430. | Includes requests for aliases, ip addresses, routing, virus control, port activation, port add moves and changed, VPN accounts and configuration. Send email to [[helpdesk@olin.edu|helpdesk@olin.edu]] or call 781-292-2430. | ||
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| + | ===== Linux Support Services ===== | ||
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| + | Information on Linux support is available at http://linux.olin.edu (accessible on-campus only). | ||
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