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jenzabar_cx [2022/08/01 18:11]
rosterberg
jenzabar_cx [2022/08/01 19:05] (current)
rosterberg
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   * Using a web browser, navigate to: [[https://​fwoapps.jenzabarcloud.com/​rdweb/​webclient/​]]   * Using a web browser, navigate to: [[https://​fwoapps.jenzabarcloud.com/​rdweb/​webclient/​]]
-  * At the first **Sign in** screen, enter your Olin username and Olin password, and click **Sign in**. +  * {{ :​jenzabar-cx-hosted-rdp-login.png?​nolink&​300|}}At the first **Sign in** screen, enter your Olin username and Olin password, and click **Sign in**. 
-  * When you see the screen labeled **Work Resources**,​ select either:+ 
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 +  * {{ :​jenzabar-cx-hosted-app-select.png?​nolink&​200|}}When you see the screen labeled **Work Resources**,​ select either:
     * For live/​production CX: **Jenzabar CX81**     * For live/​production CX: **Jenzabar CX81**
     * For test CX: **Jenzabar CX81 (Test)**     * For test CX: **Jenzabar CX81 (Test)**
   * The first time you login, you will be prompted to allow access to local resources. Select **Clipboard** and **Printer**,​ as well as **Don'​t ask me again for connections to this computer**, and click **Allow**.   * The first time you login, you will be prompted to allow access to local resources. Select **Clipboard** and **Printer**,​ as well as **Don'​t ask me again for connections to this computer**, and click **Allow**.
-  ​* At the next **Logon** window, enter your Olin username, and your Jenzabar CX password (which may be different from your Olin password), and click **OK**.+ 
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 +  ​{{ :​jenzabar-cx-hosted-app-login.png?​nolink&​150|}}At the next **Logon** window, enter your Olin username, and your Jenzabar CX password (which may be different from your Olin password), and click **OK**.
   * If you see a window with a prompt that says **cars: **, type **menu** and press enter. //This should not happen for most CX users.//   * If you see a window with a prompt that says **cars: **, type **menu** and press enter. //This should not happen for most CX users.//
-  ​* You will see the Jenzabar CX 8.1 window and menus. The menu that you see may be different from the image shown, depending on your Jenzabar CX permissions.+ 
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 +  ​{{ :​jenzabar-cx-hosted-81-menu.png?​nolink&​300|}}You will see the Jenzabar CX 8.1 window and menus. The menu that you see may be different from the image shown, depending on your Jenzabar CX permissions
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 ===== Printing from Jenzabar CX ===== ===== Printing from Jenzabar CX =====
  
-//Coming soon...//+  * From the Jenzabar CX 8.1 menu, select **Utility Menu**, then **Printer Control**, and finally **Load Form Type**. 
 +  * Choose your printer from the drop-down menu. 
 +    * Select **wdattach** to send a report as a Microsoft Word attachment. 
 +    * Select **xlattach** to send a report as a Microsoft Excel attachment. 
 +  * In the **Output Form Type** field, in ALL CAPS, type: **IGNORE_FORMTYPE** (using an underscore in the middle) 
 +  * Click **F9 finish** in the top-left, or press **F9** on your keyboard to save your setting and exit. 
 + 
 +{{:​jenzabar-cx-load-form-type-screen.png?​nolink&​600 |}}
  
 ===== File Transfers in Jenzabar CX ===== ===== File Transfers in Jenzabar CX =====
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     * The right pane displays files in your personal directory (a.k.a. your “home directory”) on the CX server.     * The right pane displays files in your personal directory (a.k.a. your “home directory”) on the CX server.
  
 +===== Changing your Password in Jenzabar CX =====
 +
 +Your Jenzabar CX password (which is the second password used when logging in) is separate from your Olin password, and must change every 6 months (180 days). When logging into Jenzabar CX, you will see a notification if your password will expire soon and must be changed.
 +
 +If you are locked out, please contact the Olin IT Help Desk (helpdesk@olin.edu).
 +
 +To change your password:
 +  * Expand **Utility Menu**
 +  * Expand **Login**
 +  * Click **Change Password**
 +  * At the "​CHANGE PASSWORD -- No additional information is required"​ screen, click or press **F9**
 +  * The //Jenzabar CX 8.1 Message Console// window will be brought to the forefront
 +  * Enter your old password when prompted
 +  * **NOTE:​** ​ No characters will appear when you enter your password here or at the subsequent password prompts.
 +  * Enter your new password
 +    * If it does not meet the criteria described above, you will be asked to choose a different password
 +  * Enter your new password again for confirmation
 +  * If your password was successfully changed, you will see the following message:\\ ''​Password changed.''​\\ If you do not see this message, your password change was not successful and you will need to repeat this process.
 +  * Press **Enter** to continue when prompted
 +  * The menu will be brought to the forefront