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off_campus_dell_support [2011/11/17 17:47]
kberry [For students outside of the United States]
off_campus_dell_support [2023/05/10 11:24] (current)
rosterberg
Line 1: Line 1:
-====== ​Dell Hardware Support for Off‐Campus Students ======  +======Hardware Support for Off‐Campus Students ====== 
-If you are away from campus for an extended period of time and are in need of + 
-any type of hardware repair or replacement on your machine, you can contact + 
-Dell and they will send out a technician to repair your machine or ship end‐user +If you are away from campus for an extended period of time and are in need of any type of hardware repair or replacement on your machine, you can contact Dell and they will send out a technician to repair your machine or ship end‐user replaceable parts. ​    
-replaceable parts.   + 
  
 For additional information or support, you can go to the Dell Support website:​   For additional information or support, you can go to the Dell Support website:​  
-http://​support.dell.com/​+[[http://​support.dell.com/​]]
  
 ===== For students in the United States ===== ===== For students in the United States =====
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 ===== For students outside of the United States ===== ===== For students outside of the United States =====
-Go to the following Dell website to locate the service/​support number for your specific country/​area. +Go to the following Dell website to locate the service/​support number for your specific country/​area.  
-http://www1.us.dell.com/content/topics/global.aspx/services/en/​international_support?​c=us&​cs=555&​l=en&​s=biz+ 
 +[[https://www.dell.com/support/contents/en-us/article/​contact-information/​international-support-services/dell-international-support]]
  
 Please have your service tag, located on the bottom of your laptop, ready.  This is used to identify Please have your service tag, located on the bottom of your laptop, ready.  This is used to identify
 your machine so that Dell can provide you with proper service on it. your machine so that Dell can provide you with proper service on it.
 If Dell replaces your hard drive while you are off campus you do have the option of shipping If Dell replaces your hard drive while you are off campus you do have the option of shipping
-your whole computer to the Olin College IT Helpdesk ​to have all your student software+your whole computer to the Olin College IT Help Desk to have all your student software
 reloaded.   reloaded.  
  
-Please ship the following address: 
-Olin Way 
-Milas Hall Ste LL10 
-Needham, MA 02492