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off_hours_coverage [2012/03/30 10:03] kberry |
off_hours_coverage [2012/03/30 10:04] kberry |
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| <helpdesk@olin.edu> for any service related issues. HelpDesk personnel have the ability to | <helpdesk@olin.edu> for any service related issues. HelpDesk personnel have the ability to | ||
| contact appropriate staff by cell phone if necessary. During off hours, for non-emergencies, use | contact appropriate staff by cell phone if necessary. During off hours, for non-emergencies, use | ||
| - | the help.desk@olin.edu email for service related issues. For emergencies, use the <helpdesk@olin.edu> email **and** call and leave a message at (781) 292-2430. This number will page out to the on call person. Follow | + | the <helpdesk@olin.edu> email for service related issues. For emergencies, use the <helpdesk@olin.edu> email **and** leave a message at (781) 292-2430. This number will page out to the on call person. Follow |
| any voice mail prompts as required. | any voice mail prompts as required. | ||