Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
Next revision
Previous revision
office365 [2019/04/19 10:02]
mperriello [Support and FAQs]
office365 [2020/10/14 09:18] (current)
mamaral [Microsoft 365 Email Device Setup]
Line 1: Line 1:
-======Office 365======+======Microsoft 365  (formerly ​Office 365)======
  
-The Microsoft ​Office ​365 suite provides all Olin students, staff, and faculty members with a full range of features including 1 TB of cloud storage, 5 downloads of Microsoft Office Pro Plus on a combination of Olin computers, personal computers (Mac or PC) and iOS/Android devices. Using web-based versions of Microsoft Office applications,​ you can simultaneously edit documents with others at the same time.+The Microsoft 365 suite provides all Olin students, staff, and faculty members with a full range of features including 1 TB of cloud storage, 5 downloads of Microsoft Office Pro Plus on a combination of Olin computers, personal computers (Mac or PC) and iOS/Android devices. Using web-based versions of Microsoft Office applications,​ you can simultaneously edit documents with others at the same time.
  
 Olin IT has released a select set of features to students, staff, and faculty members. Those features are:  Olin IT has released a select set of features to students, staff, and faculty members. Those features are: 
   - OneDrive for Business cloud storage -  1 TB storage per person   - OneDrive for Business cloud storage -  1 TB storage per person
-  - Office ​365 Email - accessible from your phone, tablet, or computer using an email app.+  - Microsoft ​365 Email - accessible from your phone, tablet, or computer using an email app.
   - Office Pro Plus - download newest version of Word, Excel, and PowerPoint to your personal PC or Mac.   - Office Pro Plus - download newest version of Word, Excel, and PowerPoint to your personal PC or Mac.
   - Office Online - create/​edit/​share Office documents using a web browser   - Office Online - create/​edit/​share Office documents using a web browser
   - Office for smart phones and tablets - available from the appropriate app store.   - Office for smart phones and tablets - available from the appropriate app store.
  
-Ultimately, we will add more Office ​365 features for use by the Olin community when they are tested, and we are able to provide technical support for those services.+Ultimately, we will add more Microsoft ​365 features for use by the Olin community when they are tested, and we are able to provide technical support for those services.
  
 =====Important Links===== =====Important Links=====
   * [[https://​portal.office.com/​]]:​ Microsoft Office 365 Portal: Access all Office 365 apps here   * [[https://​portal.office.com/​]]:​ Microsoft Office 365 Portal: Access all Office 365 apps here
   * [[https://​outlook.office.com/​]]:​ Office 365 Webmail interface   * [[https://​outlook.office.com/​]]:​ Office 365 Webmail interface
 +  * [[office365-install|Install or Upgrade Office 365 on your computer]]
  
 ===== Online Training Resources ===== ===== Online Training Resources =====
-  * [[https://​support.office.com/​en-us/​office-training-center|Office ​365 Training Center]] +  * [[https://​support.office.com/​en-us/​office-training-center|Microsoft ​365 Training Center]] 
-  * [[https://​support.office.com/​en-us/​article/​onedrive-video-training-1f608184-b7e6-43ca-8753-2ff679203132?​ocmsassetID=1f608184-b7e6-43ca-8753-2ff679203132&​wt.mc_id=otc_home&​ui=en-US&​rs=en-US&​ad=US|Microsoft ​OneDrive Training Center]] (See "Work or School"​ section.)+  * [[https://​support.office.com/​en-us/​article/​onedrive-video-training-1f608184-b7e6-43ca-8753-2ff679203132?​ocmsassetID=1f608184-b7e6-43ca-8753-2ff679203132&​wt.mc_id=otc_home&​ui=en-US&​rs=en-US&​ad=US|OneDrive Training Center]] (See "Work or School"​ section.)
   * [[https://​support.office.com/​en-us/​article/​office-quick-starts-25f909da-3e76-443d-94f4-6cdf7dedc51e|Office Quick Starts]] Get up and running quickly with the basic info you need to be productive right away.   * [[https://​support.office.com/​en-us/​article/​office-quick-starts-25f909da-3e76-443d-94f4-6cdf7dedc51e|Office Quick Starts]] Get up and running quickly with the basic info you need to be productive right away.
   * [[https://​support.office.com/​en-us/​article/​office-for-mac-quick-starts-5bccb480-0e5b-4b51-b072-66d3793ccad8|Office for Mac Quick Starts]]   * [[https://​support.office.com/​en-us/​article/​office-for-mac-quick-starts-5bccb480-0e5b-4b51-b072-66d3793ccad8|Office for Mac Quick Starts]]
Line 27: Line 28:
 The User Principal Name, or UPN, is used to login to Office 365 sites and services and is in this format: ​ "​username@olin.edu"​ (e.g. Joseph Student = jstudent@olin.edu). ​ It will be added to your mailbox as an additional email address and eventually become your primary email address. ​ This is necessary since Microsoft'​s O365 sites and services prompt users to login with their email address and therefore will be easier to remember. ​  When an O365 site prompts you to login with your email address, it's expecting your UPN. The User Principal Name, or UPN, is used to login to Office 365 sites and services and is in this format: ​ "​username@olin.edu"​ (e.g. Joseph Student = jstudent@olin.edu). ​ It will be added to your mailbox as an additional email address and eventually become your primary email address. ​ This is necessary since Microsoft'​s O365 sites and services prompt users to login with their email address and therefore will be easier to remember. ​  When an O365 site prompts you to login with your email address, it's expecting your UPN.
  
-=====  O365 Exchange Email===== 
  
-Once your email is migrated you should see a new window stating that you are required to close and restart your email client. Make sure your username is in the UPN format(e.g. Joseph Student = jstudent@olin.edu) not listed as domain\username (e.g. Joseph Student = olin.edu\jstudent). ​  You will have to do this on all your email clients. If you have additional mailboxes configured in Outlook that haven’t been migrated, you will likely be prompted to login again via a popup window. ​ This is because you need to authenticate to the two different mail locations, our systems on campus and the cloud. 
-  
  
  
-{{ :​o365notice.png?​500 |}} 
  
  
  
- +=====Microsoft 365 Email Device Setup===== 
- +Mobile device and other email clients will need their configurations updated to point to Exchange online. The following guides may be followed //noting two exceptions//: ​  
- +  * Microsoft ​365 Mail Server: ​ ''​outlook.office365.com''​
-=====O365 Email Device Setup===== +
-Mobile device and other clients will need their configurations updated to point to Exchange online. The following guides may be followed //noting two exceptions//: ​  +
-  * Office ​365 Mail Server: ​ ''​outlook.office365.com''​+
   * Username must be in UPN format (noted above): ''​username@olin.edu''​   * Username must be in UPN format (noted above): ''​username@olin.edu''​
  
-===Smartphones:​ Configuring Olin Office 365 Email=== +===Smartphones:​ Configuring Olin Email on your smartphone=== 
-  * [[office365_android_email_setup|Setting Up O365 Olin Email on your Android Device]] +  * [[office365_android_email_setup|Setting Up Olin Email on your Android Device]] 
-  * [[office365_ios_email_setup|Setting Up O365 Olin Email on your iOS Device]] +  * [[office365_ios_email_setup|Setting Up Olin Email on your iOS Device]]
  
  ​=====Support and FAQs =====  ​=====Support and FAQs =====
  
 === Important Links  === === Important Links  ===
-[[https://​portal.office.com/​]]:​ Microsoft ​O365 Portal: Access all Office 365 apps here +[[https://​portal.office.com/​]]:​ Microsoft ​365 Portal: Access all Office 365 apps here 
- [[https://​outlook.office.com/​]]:​ Office 365 Webmail interface ​+[[https://​outlook.office.com/​]]: ​Outlook online 
 + 
 +**__Accessing your Olin mailbox online:​__** ​ Your mailbox can be accessed by the Outlook online application via the Office ​portal or Outlook directly: 
 +  * Microsoft ​365 portal: [[https://​portal.office.com]] and select Outlook application 
 +  * Outlook online: [[https://​outlook.office.com]] 
 +  * Login with your Olin UPN (username@olin.edu) and password
  
-  ​Web access to your migrated mailbox will now be through O365:  https://​portal.office.com ​to  ​Login,​ sign in with your UPN or new email address: ​  ​username@olin.edu  and existing password +**__Email Forwarding:​__** 
-  * If you have registered for Microsoft services using your current ​Olin email address (firstname.lastname@olin.edu)those services will remain separate from any new O365 services associated with Olin. +Users are now able to manage ​email forwarding without IT support
-  * **Email Forwarding** can also be set up through this O365 Portal. Once logged in as directed above, select the Outlook icon and then choose ​the settings gear icon in the upper right corner. ​From the settings ​pane,  ​select the **mail** ​option at the bottom under Your App Settings. ​ The mail options pane will now open on the leftt hand side.  Go to Accounts and then choose ​forwarding.  ​Select ​the option to forward mail and enter a forwarding mail address. ​  ​+  * Login to your Olin mailbox via Outlook onlineeither directly or via the MS365 portal 
 +  * Select ​the settings gear icon in the upper right corner. 
 +  * Select "View all Outlook settings"​ at the bottom to open the settings ​window. 
 +  * Within the settings window, ​select the **mail** ​item, then **forwarding**. 
 +  * To enable forwarding, check the "​enable forwarding"​ box and enter the email address ​you wish to forward your Olin email to in the "​Forward my email to:" box. 
 +  * To disable forwarding; uncheck the "​enable forwarding"​ box 
 +  * Click Save
  
 === FAQs === === FAQs ===