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olin_it_wiki [2020/03/17 10:14]
rosterberg 		olin_it_wiki [2022/09/27 15:21]
rosterberg
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 **Welcome to the Olin College Information Technology Wiki!** ​ **Welcome to the Olin College Information Technology Wiki!** ​
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-**__Important Olin Coronavirus Emergency Information__** 
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-Along with others on campus, Olin IT Helpdesk staff are working remotely beginning March 17, 2020. Please send support requests via emial to **helpdesk@olin.edu** and we will respond as soon as we are able.  Please include as much detail as possible and please include a call back number. ​   
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-Hardware issues will be assessed with helpdesk staff, and if necessary escalated to Dell Warranty remote service. ​  ​Replacement systems may be accommodated on a case-by-case basis depending on the severity of the issue. 
-We will continue to update the [[working_remotely|Working Remotely]] page with suggestions and information that we find helpful to the community. ​   
  
 **[[working_remotely|Information about Working Remotely]]** **[[working_remotely|Information about Working Remotely]]**
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-**IT Hours:** 8:30 AM-5:30 PM Monday-Friday during the regular school year.\\  +**IT Hours:** 8:30 AM-5:00 PM Monday-Friday during the regular school year.\\  
-**Location:​** ​Milas Hall, suite LL10 (closed until further notice)\\ +**Location:​** ​Campus Center, CC300\\ 
 **Email:** [[helpdesk@olin.edu|helpdesk@olin.edu]]\\ ​ **Email:** [[helpdesk@olin.edu|helpdesk@olin.edu]]\\ ​
 **Phone:** 781-292-2430 **Phone:** 781-292-2430
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-If you need to check your Olin email from the web, please ​use Office 365 Webmail: [[https://​outlook.office365.com]]+Checking ​your Olin email from the web, use Outlook Web Application (OWA): [[https://​outlook.office.com]]
  
 If you need help using an Olin IT Service, consult the [[tech_guide_faculty_staff|Tech Guide]] If you need help using an Olin IT Service, consult the [[tech_guide_faculty_staff|Tech Guide]]