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olin_it_wiki [2020/03/13 16:08]
rosterberg
olin_it_wiki [2021/03/05 10:40] (current)
mamaral [Quick Info]
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 **Welcome to the Olin College Information Technology Wiki!** ​ **Welcome to the Olin College Information Technology Wiki!** ​
  
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 +**__Important Olin Coronavirus Emergency Information__**
 +
 +Along with others on campus, Olin IT Helpdesk staff are working remotely beginning March 17, 2020. Please send support requests via emial to **helpdesk@olin.edu** and we will respond as soon as we are able.  Please include as much detail as possible and please include a call back number. ​  
 +
 +Hardware issues will be assessed with helpdesk staff, and if necessary escalated to Dell Warranty remote service. ​  ​Replacement systems may be accommodated on a case-by-case basis depending on the severity of the issue.
 +We will continue to update the [[working_remotely|Working Remotely]] page with suggestions and information that we find helpful to the community. ​  
  
 **[[working_remotely|Information about Working Remotely]]** **[[working_remotely|Information about Working Remotely]]**
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 **IT Hours:** 8:30 AM-5:30 PM Monday-Friday during the regular school year.\\ ​ **IT Hours:** 8:30 AM-5:30 PM Monday-Friday during the regular school year.\\ ​
-**Location:​** Milas Hall, suite LL10\\ ​+**Location:​** Milas Hall, suite LL10 (closed until further notice)\\ 
 **Email:** [[helpdesk@olin.edu|helpdesk@olin.edu]]\\ ​ **Email:** [[helpdesk@olin.edu|helpdesk@olin.edu]]\\ ​
-**Phone:** 781.292.2430+**Phone:** 781-292-2430
  
  
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-If you need to check your Olin email from the web, please ​use Office 365 Webmail: [[https://​outlook.office365.com]]+Checking ​your Olin email from the web, use Outlook Web Application (OWA): [[https://​outlook.office.com]]
  
 If you need help using an Olin IT Service, consult the [[tech_guide_faculty_staff|Tech Guide]] If you need help using an Olin IT Service, consult the [[tech_guide_faculty_staff|Tech Guide]]