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olin_it_wiki [2021/03/05 10:40]
mamaral [Quick Info]
olin_it_wiki [2022/09/27 15:24] (current)
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 **Welcome to the Olin College Information Technology Wiki!** ​ **Welcome to the Olin College Information Technology Wiki!** ​
-**__Important Olin Coronavirus Emergency Information__** 
-Along with others on campus, Olin IT Helpdesk staff are working remotely beginning March 17, 2020. Please send support requests via emial to **helpdesk@olin.edu** and we will respond as soon as we are able.  Please include as much detail as possible and please include a call back number. ​   
-Hardware issues will be assessed with helpdesk staff, and if necessary escalated to Dell Warranty remote service. ​  ​Replacement systems may be accommodated on a case-by-case basis depending on the severity of the issue. 
-We will continue to update the [[working_remotely|Working Remotely]] page with suggestions and information that we find helpful to the community. ​   
-**[[working_remotely|Information about Working Remotely]]** 
   * [[important_service_information| Important Service Announcements]]   * [[important_service_information| Important Service Announcements]]
-  * [[scheduled_maintenance | Scheduled Maintenance ]] 
-  * [[security|General Security Information]] 
 ==== Quick Info ==== ==== Quick Info ====
- +**IT Hours:** 8:30 AM-5:00 PM Monday-Friday during the regular school year.\\  
-**IT Hours:** 8:30 AM-5:30 PM Monday-Friday during the regular school year.\\  +**Location:​** ​Campus CenterCC300\\ 
-**Location:​** ​Milas Hallsuite LL10 (closed until further notice)\\ +
 **Email:** [[helpdesk@olin.edu|helpdesk@olin.edu]]\\ ​ **Email:** [[helpdesk@olin.edu|helpdesk@olin.edu]]\\ ​
 **Phone:** 781-292-2430 **Phone:** 781-292-2430