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password_change_guide [2020/08/03 02:13] fschwarzinger Attempted clarity edits |
password_change_guide [2023/12/12 14:43] (current) rosterberg |
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| ===== Before changing your password ===== | ===== Before changing your password ===== | ||
| - | To prevent account lockouts, we strongly encourage users to close out of any applications that use stored or cached credentials and clear the Windows Credential Manager of any Outlook/Webmail/Exchange stored credentials: | + | To prevent account lockouts, we strongly encourage users to close out of any applications that use stored or cached credentials and clear the Windows Credential Manager of any Outlook/Exchange stored credentials: |
| - Open the Start Menu and in the search field type in **Credential Manager** | - Open the Start Menu and in the search field type in **Credential Manager** | ||
| - Open up the Credential Manager program once the search is completed. | - Open up the Credential Manager program once the search is completed. | ||
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| ===== Changing your password ===== | ===== Changing your password ===== | ||
| - | //:!: If you are attempting to change your password from a device not issued by Olin, please check the corresponding section in [[#Alternate Methods]]// | + | |
| + | **NOTE: Starting December 22, 2023, you must use the Microsoft Self-Service Password Reset (SSPR) tool. See: [[password_forgot|Recovering a Forgotten Password with Microsoft Self-Service Password Reset]]** | ||
| + | |||
| + | **Important Notes:** | ||
| + | * You must be enrolled in our Password Management site in order to use it. | ||
| + | * Users with an Olin issued Windows computer, reference the Olin Issued Dell Computer section below first | ||
| - Close out of all applications. | - Close out of all applications. | ||
| - | - Browse to [[password.olin.edu]] //(First time users will need to quickly enroll)// | + | - Browse to our password management site: [[https://password.olin.edu]] |
| - | - Click **Change Password** | + | - If you know your current password, Select: **Change** |
| + | - If you have forgotten your current password, Select: **Reset** | ||
| - Follow on screen instructions | - Follow on screen instructions | ||