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student_tech_guide [2020/09/01 09:06]
mperriello [Contacting IT]
student_tech_guide [2024/03/18 11:37] (current)
mperriello [One Card]
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 =====Contacting IT===== =====Contacting IT=====
-The preferred method of contacting Information Technology for technical support is by sending an email to [[helpdesk@olin.edu]]. ​ Information Technology can also be contacted by telephone between the hours of 8:30 AM and 5:30 PM at ext 2430.   this can be accessed from off campus be dialing 781.292.2430. ​ Walk up service temporarily by appointment only in Milas Hall Ste LL10.  ​+The preferred method of contacting Information Technology for technical support is by sending an email to [[helpdesk@olin.edu]]. ​ Information Technology can also be contacted by telephone between the hours of 8:30 AM and 5:30 PM at ext 2430.   this can be accessed from off campus be dialing 781.292.2430. ​ Walk up service ​is now temporarily by appointment only in Milas Hall Ste LL10.  ​
  
 =====After Hours===== =====After Hours=====
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     * Password:     * Password:
     * Domain: olin.edu     * Domain: olin.edu
-  ​- The system will then prompt you to change your password. +   
-    * All passwords must be minimum 8 characters in length, include upper and lower case letters ​and numbers or special characters.  ​+    * All passwords must be minimum 8 characters in length, include ​3 out of 4 of the following: ​upper case letters, ​lower case lettersnumbers or special characters.  ​
     *      * 
 ===== Email ===== ===== Email =====
  
-The standard official e-mail ​address ​at Olin College is: +Every student is issued an email address ​and mailbox matching their Olin UPN or login credentials.
  
-  *  ​firstinitiallastname@olin.edu+  *  ​username@olin.edu
   ​   ​
-Some common ​email alias groups ​have been built to help you connect with various groups ​of people ​on campus. ​ You can find a complete list of these email groups Global Address book which can be accessed ​from your address book in Outlook. ​ A few of the most widely used+Various ​email distribution ​groups ​exist to help you connect with various groups on campus. ​ You can find a complete list of these email groups ​in the Global Address book which is accessible ​from your address book in Outlook.  Please note that you can only send to these groups from a valid and logged into Olin email account.  A few of the most widely used
  
   * List@olin.edu faculty and staff   * List@olin.edu faculty and staff
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   * classof2021@olin.edu all students in class of 2021   * classof2021@olin.edu all students in class of 2021
   * classof2022@olin.edu all students in class of 2022   * classof2022@olin.edu all students in class of 2022
-  *  classof2023@olin.edu all students in class of 2023 +  * classof2023@olin.edu all students in class of 2023 
-  *  classof2024@olin.edu all students in class of 2024+  * classof2024@olin.edu all students in class of 2024
  
 === Off-Campus Email Access === === Off-Campus Email Access ===
-[[https://​outlook.office365.com|https://​outlook.office365.com]]+[[https://​outlook.office.com|https://​outlook.office.com]]
  
 Enter your network credentials using the following example Enter your network credentials using the following example
  
-UPN which is: firstinitiallastname@olin.edu+UPN which is: username@olin.edu
  
  
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 For other email related inquiries, see [[:​email|here]]. For other email related inquiries, see [[:​email|here]].
  
-For further on cloud storage and Office 365 see:  [[office365|here]]+For further ​information ​on cloud storage and Office 365 see:  [[office365|here]] 
 + 
 +For password related inquiries, see [[:​Password_change_Guide|here]].
  
-For other email related inquiries, see [[:​email|here]]. 
  
 =====Mailing Lists===== =====Mailing Lists=====
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 =====Printers===== =====Printers=====
 === Adding a Network Printer on Windows === === Adding a Network Printer on Windows ===
-  * From the taskbar select the **Start Button** then **Devices and Printers**+  * From the taskbar select the **Start Button** then **Printers ​and Scanners**
   * Select **Add a Printer** from the top of the window   * Select **Add a Printer** from the top of the window
-  * Select **Add a network, wireless or Bluetooth printer** +    ​* Select your printer from the list  
-  ​* Select your printer from the list  +        * Check label on printer for appropriate printer name
-    * Click on **Printer Name** in title bar to sort printers alphabetically +
-    ​* Check label on printer for appropriate printer name+
     * All printers on campus follow this established naming convention. ​     * All printers on campus follow this established naming convention. ​
  
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  A list of classrooms and conference rooms with built in capability can be found [[projectors_campus|here]]. For any other AV inquires, see [[av|here]].  A list of classrooms and conference rooms with built in capability can be found [[projectors_campus|here]]. For any other AV inquires, see [[av|here]].
  
-===== One Card ===== 
-Accessing the One Card Transaction System Olin, community members are now able to more conveniently add funds to their Dining Dollar account. 
- 
-http://​onecard.olin.edu/​ 
- 
-See [[one_card_web_site|here]] for more detail. 
  
 ===== Portal===== ===== Portal=====
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 My.olin.edu is our portal and works as a college wide resource for access to many of our sites and information. ​   The Olin portal contains links and hand outs from financial services, human resources, campus directory information,​ calendaring information and many other  necessary information on our campus. ​ Just sign onto the portal using your Olin network credentials,​ network username and password. ​  You will find user friendly information about helpful tools posted on the portal, and requests for additional information or access can be sent to helpdesk@olin.edu. ​ My.olin.edu is our portal and works as a college wide resource for access to many of our sites and information. ​   The Olin portal contains links and hand outs from financial services, human resources, campus directory information,​ calendaring information and many other  necessary information on our campus. ​ Just sign onto the portal using your Olin network credentials,​ network username and password. ​  You will find user friendly information about helpful tools posted on the portal, and requests for additional information or access can be sent to helpdesk@olin.edu. ​
  
-===== Room Scheduling ===== +Further ​information on the Olin portal ​can be found [[olin_portal|here]]
-Ad Astra Scheduler has been made available through the portal, via single sign-on. ​ Accessing the system via the portal is the preferred method of requesting rooms. ​ For further ​information ​and instructions ​on reserving rooms, please log on to the portal ​at http://my.olin.edu + 
- and choose the Our Community Tab+