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tech_guide_faculty_staff [2021/01/04 16:09]
mfitzpatrick
tech_guide_faculty_staff [2024/03/15 10:22] (current)
agrocki
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 =====Contacting IT===== =====Contacting IT=====
-The preferred method of contacting Information Technology for technical support is by sending an email to [[helpdesk@olin.edu]]. ​ Information Technology can also be contacted by telephone between the hours of 8:00 AM and 6:00 PM at ext 2430.   this can be accessed from off campus ​be dialing 781.292.2430.  Walk up service is also available on a first come first serve basis in Milas Hall Ste LL10.  ​+The preferred method of contacting Information Technology for technical support is by sending an email to [[helpdesk@olin.edu]]. ​ Information Technology can also be contacted by telephone between the hours of 8:30am and 5:30pm at ext 2430.   This can be accessed from off-campus ​by dialing 781-292-2430.  Walk-up service is also available on a first come first serve basis in Milas Hall Ste LL10.  ​
  
 =====After Hours===== =====After Hours=====
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 Further information on VPN at Olin can be found [[what_is_vpn|here]] Further information on VPN at Olin can be found [[what_is_vpn|here]]
 =====Printers===== =====Printers=====
-=== Adding a Network Printer on Windows 7 === 
-  * From the taskbar select the **Start Button** then **Devices and Printers** 
-  * Select **Add a Printer** from the top of the window 
-  * Select **Add a network, wireless or Bluetooth printer** 
-  * Select your printer from the list  
-    * Click on **Printer Name** in title bar to sort printers alphabetically 
-    * Check label on printer for appropriate printer name 
-    * All printers on campus follow this established naming convention. ​ 
- 
-{{:​printer_naming_scheme.png|}} 
  
   * A list of all campus printers can be found [[printer_locations|here]]   * A list of all campus printers can be found [[printer_locations|here]]
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 My.olin.edu is our portal and works as a college wide resource for access to many of our sites and information. ​   The Olin portal contains links and hand outs from financial services, human resources, campus directory information,​ calendaring information and many other  necessary information on our campus. ​ Just sign onto the portal using your Olin network credentials,​ network username and password. ​  You will find user friendly information about helpful tools posted on the portal, and requests for additional information or access can be sent to helpdesk@olin.edu. ​ My.olin.edu is our portal and works as a college wide resource for access to many of our sites and information. ​   The Olin portal contains links and hand outs from financial services, human resources, campus directory information,​ calendaring information and many other  necessary information on our campus. ​ Just sign onto the portal using your Olin network credentials,​ network username and password. ​  You will find user friendly information about helpful tools posted on the portal, and requests for additional information or access can be sent to helpdesk@olin.edu. ​
 +
 +Further information on the Olin portal can be found [[olin_portal|here]].
  
 ===== Room Scheduling ===== ===== Room Scheduling =====
 Ad Astra Scheduler has been made available through the portal, via single sign-on. ​ Accessing the system via the portal is the preferred method of requesting rooms. ​ For further information and instructions on reserving rooms, please log on to the portal at http://​my.olin.edu Ad Astra Scheduler has been made available through the portal, via single sign-on. ​ Accessing the system via the portal is the preferred method of requesting rooms. ​ For further information and instructions on reserving rooms, please log on to the portal at http://​my.olin.edu
  and choose the Our Community Tab  and choose the Our Community Tab