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tech_guide_faculty_staff [2021/01/04 16:12] mfitzpatrick |
tech_guide_faculty_staff [2024/03/15 10:22] (current) agrocki |
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=====Contacting IT===== | =====Contacting IT===== | ||
- | The preferred method of contacting Information Technology for technical support is by sending an email to [[helpdesk@olin.edu]]. Information Technology can also be contacted by telephone between the hours of 8:00 AM and 6:00 PM at ext 2430. this can be accessed from off campus be dialing 781.292.2430. Walk up service is also available on a first come first serve basis in Milas Hall Ste LL10. | + | The preferred method of contacting Information Technology for technical support is by sending an email to [[helpdesk@olin.edu]]. Information Technology can also be contacted by telephone between the hours of 8:30am and 5:30pm at ext 2430. This can be accessed from off-campus by dialing 781-292-2430. Walk-up service is also available on a first come first serve basis in Milas Hall Ste LL10. |
=====After Hours===== | =====After Hours===== | ||
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My.olin.edu is our portal and works as a college wide resource for access to many of our sites and information. The Olin portal contains links and hand outs from financial services, human resources, campus directory information, calendaring information and many other necessary information on our campus. Just sign onto the portal using your Olin network credentials, network username and password. You will find user friendly information about helpful tools posted on the portal, and requests for additional information or access can be sent to helpdesk@olin.edu. | My.olin.edu is our portal and works as a college wide resource for access to many of our sites and information. The Olin portal contains links and hand outs from financial services, human resources, campus directory information, calendaring information and many other necessary information on our campus. Just sign onto the portal using your Olin network credentials, network username and password. You will find user friendly information about helpful tools posted on the portal, and requests for additional information or access can be sent to helpdesk@olin.edu. | ||
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+ | Further information on the Olin portal can be found [[olin_portal|here]]. | ||
===== Room Scheduling ===== | ===== Room Scheduling ===== | ||
Ad Astra Scheduler has been made available through the portal, via single sign-on. Accessing the system via the portal is the preferred method of requesting rooms. For further information and instructions on reserving rooms, please log on to the portal at http://my.olin.edu | Ad Astra Scheduler has been made available through the portal, via single sign-on. Accessing the system via the portal is the preferred method of requesting rooms. For further information and instructions on reserving rooms, please log on to the portal at http://my.olin.edu | ||
and choose the Our Community Tab | and choose the Our Community Tab |