Information Technology can be contacted for questions and support by sending an email to helpdesk@olin.edu or by telephone at ext 2430 or 781-292-2430. Please feel free to stop by our Help Desk walk up window with questions or suggestions in Campus Center 300, open from 8:30 AM to 5:00 PM while classes are in session.

All faculty members will be issued a network account and an Olin email account. Your network account will give you the ability to print and access network shares on campus. Please stop by the Help Desk in CC300 to get your account activated and receive your username.

• Network shares can be accessed at server \\fsvs01.
• Printers can be accessed at server \\printvs02.
  • You will be prompted for your network credentials for all servers, which should be entered as olin.edu\firstinitiallastname and password

If you require access to networked engineering applications or network shares while off campus, you can use our Virtual Private Network to connect to the Olin network. VPN client software is available for download to your personal computer on our portal: see details below for portal access. You can email helpdesk@olin.edu to request a username and password for the VPN software.

Olin provides a web based email client that can be accessed at:

• https://portal.office.com
• Click the appropriate logon option, and sign in with our domain name and your network credentials→username@olin.edu and network password

The standard official e-mail address at Olin College is:

• Faculty/staff/students: username@olin.edu

Some common email distribution groups have been built to help you connect with various groups of people on campus.

• List@olin.edu will reach all faculty and staff
• Staff@olin.edu will reach all staff members
• Faculty@olin.edu will reach all faculty members
• students@olin.edu will reach all students
• classof2024@olin.edu will reach all students in class of 2024.5
• classof2025@olin.edu will reach all students in class of 2025
• classof2026@olin.edu will reach all students in class of 2026
• classof2027@olin.edu will reach all students in class of 2027
• classof2028@olin.edu will reach all students in class of 2028

You can plug your laptop into any active jack on campus to get internet connectivity. Your network credentials will allow you access to our wireless network. Further information on connecting to our wireless network can be found under the network documentation on the IT wiki.

For a complete list of available printers/scanners, as well as directions on adding a network printer and printing to network printers from your personal laptop, see the printing documentation on the IT wiki.

Please visit our portal at: https://my.olin.edu and log in using your network username and password.

For class lists and course information choose the faculty tab and then the My courses folder from the left navigation pane. You can also find calendar information and links to important urls on campus. You can download VPN software directly from the portal by going to the Campus Life Tab and choosing Information Technology page from the left column.

We strongly recommend that you enroll at https://password.olin.edu. This website allows you to change or reset your password, as well as unlock your account in case you are ever locked out. Your Olin password will always expire 180 days after it is last changed. Additionally, your password must contain three out of these four characters:

• Lowercase letters; uppercase; numbers; symbols (!, @, #, etc)

The full list of password requirements can be found on the general password information page on the IT wiki.

We are currently rolling out Office 365 services for all users. Please watch for upcoming emails and check back to the IT wiki for further updates. http://it.olin.edu