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password_forgot [2023/12/12 14:42]
rosterberg created 		password_forgot [2024/03/18 08:27] (current)
mperriello [Microsoft Self-Service Password Reset Account Setup]
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-====== ​Recovering a Forgotten Password with Microsoft Self-Service Password Reset ====== +====== Microsoft Self-Service Password Reset ======
 //Note: Starting December 22, 2023, all Olin password recovery will use Microsoft Self-Service Password Reset (SSPR). The legacy Netwrix password reset tool will be decomissioned.//​ //Note: Starting December 22, 2023, all Olin password recovery will use Microsoft Self-Service Password Reset (SSPR). The legacy Netwrix password reset tool will be decomissioned.//​
 +====== Microsoft Self-Service Password Reset Account Setup ======
 +**__To Activate Your Olin Account__**
 +
 +1. Go to https://​portal.office.com
 +
 +2.  Enter your Olin username and click Next.
 +
 +{{:​sspr_login.png?​nolink&​400|}}
 +
 +3. Click the “Forgot my Password” link.
 +
 +{{:​sspr_login1.png?​nolink&​400|}}
 +
 +4. Re-enter your Olin username (if it wasn’t already filled in), the characters in the picture and click Next.
 +
 +{{:​sspr_login2.png?​nolink&​400|}}
 +
 +5. Select “I forgot my password” and click Next.
 +
 +{{:​sspr_login3.png?​nolink&​400|}}
 +
 +6. Your personal email address has already been added to your Olin account. Please use this as the first verification method. Click the Email button.
 +
 +{{:​sspr_login4.png?​nolink&​400|}}
 +
 +7. You will receive an email in your personal email account with the verification code.
 +
 +{{:​sspr_login5.png?​nolink&​400|}}
 +
 +8. Enter the verification code and click Next.
 +
 +{{:​sspr_login6.png?​nolink&​400|}}
 +
 +9. Your cell phone number has already been added to your Olin account. Please use this as the second verification method. Select “Text my mobile phone”.
 +
 +{{:​sspr_login7.png?​nolink&​400|}}
 +
 +10. Enter your cell phone number and click Text.
 +
 +{{:​sspr_login8.png?​nolink&​400|}}
 +
 +11. Enter the verification code from the text message and click Next.
 +{{:​sspr_login9.png?​nolink&​400|}}
 +
 +12. Enter and confirm your new Olin password. Your Olin password must:
 +
 +  * It must contain a minimum of 8 characters
 +  * It must meet at least 3 of the following complexity requirements:​
 +    -  Uppercase letter (A – Z) 
 +    -  Lowercase letter (a – z) 
 +    -  Number (0 – 9)
 +    -   Non alphanumeric special character (~ ! @ # $ % ^ & * _ - + = ` | \ ( ) { } [ ] : ; ' < > , . ? / ) etc.
 +  * It cannot contain your name or username
 +
 +For more information on Olin’s password requirements go to:
 +https://​wikis.olin.edu/​it/​doku.php?​id=general_password_info
 +
 +{{:​sspr_login10.png?​nolink&​400|}}
 +
 +13. Click Finish.
 +
 +{{:​sspr_login11.png?​nolink&​400|}}
 +
 +14. You have now set up your Olin password. You can now log into your Olin portal (https://​my.olin.edu/​ics) account using your username and new password.
 +
 +{{:​sspr_login12.png?​nolink&​300|}}
 +
 +====== Recovering a Forgotten Password with Microsoft Self-Service Password Reset ======
  
 To recover a forgotten password, you must have previously added two or more authentication methods to your Olin account. Please see: [[password_enable_sspr|Enabling Microsoft Self-Service Password Reset]] To recover a forgotten password, you must have previously added two or more authentication methods to your Olin account. Please see: [[password_enable_sspr|Enabling Microsoft Self-Service Password Reset]]