Working Remotely

Please note that Olin IT Helpdesk staff are working remotely and the physical Help Desk is closed. Please contact us via email at helpdesk@olin.edu.

We have compiled some resources to help you more easily work from home. This is a growing and evolving resource, so please ask us if something useful is missing.

• Remote Connectivity
  • Remote Learning Technology Requirement
  • Installing VPN software
  • Which Olin applications require VPN?
• Zoom
  • Olin Zoom video conferencing (many other support links within)
• Phones and Voicemail
  • Accessing voicemail and phone features from off-campus
• Office 365
  • Using Microsoft Teams to make a video or audio call to an Olin person
  • Microsoft Office 365: Web access to Outlook Email
  • Microsoft Office 365: Web access to Word, Excel, etc.
• Other Items
  • Using Windows Remote Desktop to access your work computer
  • Students: Contact Dell for hardware support when off-campus