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troubleshoot_vpn [2013/11/26 10:47] mhorne [Getting Started] |
troubleshoot_vpn [2013/11/26 10:48] mhorne [Getting Started] |
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| - Have you tried connecting with the router removed from your network? (PC directly to the Cable/DSL Modem, this is a very important detail) | - Have you tried connecting with the router removed from your network? (PC directly to the Cable/DSL Modem, this is a very important detail) | ||
| - Is your router configured to allow IPSec transfer traffic? | - Is your router configured to allow IPSec transfer traffic? | ||
| - | - If you are using the networ 10.x.x.x in your home network this will conflict with the Olin internal networks and may cause issues with connectivity to Internal resources. Please use the the network 192.168.x.x for your home networks when ever possible. | + | - If you are using the network 10.x.x.x in your home network this will conflict with the Olin internal networks and may cause issues with connectivity to Olin internal resources. Please use the the network 192.168.x.x for your home networks when ever possible. |
| - Please send the results of the following commands entered into a command prompt:(Instructions for opening a command prompt are posted above | - Please send the results of the following commands entered into a command prompt:(Instructions for opening a command prompt are posted above | ||
| - ''ipconfig /all'' | - ''ipconfig /all'' | ||