Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision | |||
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troubleshoot_vpn [2020/03/30 12:48] mhorne [Slow VPN Performance or no connectivity while connected] |
troubleshoot_vpn [2020/12/14 16:09] (current) mamaral |
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| Line 17: | Line 17: | ||
| * Go to: | * Go to: | ||
| * **START→Run** (OR: **Windows Key + R**) → ''CMD'' (command prompt) | * **START→Run** (OR: **Windows Key + R**) → ''CMD'' (command prompt) | ||
| - | * Enter: **ping jvpn.olin.edu** | + | * Enter: **ping vpn.olin.edu** |
| {{:ping_jvpn.olin.edu.png|200}} | {{:ping_jvpn.olin.edu.png|200}} | ||
| Line 38: | Line 38: | ||
| - Please send the results of the following commands entered into a command prompt:(Instructions for opening a command prompt are posted above | - Please send the results of the following commands entered into a command prompt:(Instructions for opening a command prompt are posted above | ||
| - ''ipconfig /all'' | - ''ipconfig /all'' | ||
| - | - ''ping jvpn.olin.edu'' | + | - ''ping vpn.olin.edu'' |
| - | - ''tracert jvpn.olin.edu'' | + | - ''tracert vpn.olin.edu'' |
| - ''tracert it.olin.edu'' | - ''tracert it.olin.edu'' | ||