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cross_reg_info [2019/01/15 10:09] mfitzpatrick [Olin Portal] |
cross_reg_info [2019/08/26 15:59] lhodges Removed network drive info that is no longer accurate |
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| ===== Contacting Information Technology ===== | ===== Contacting Information Technology ===== | ||
| - | Cross registered students can contact Information Technology for technical support by sending an email to helpdesk@olin.edu. Information Technology can also be contacted by telephone at ext 2430 or 781-292-2430 from off campus. Our Help Desk walk up window is open Monday through Friday 8AM til 6PM while classes are in session. Please feel free to stop by with questions or suggestions. Current hours during which the department is open can be found on the [[olin_it_wiki | homepage]]. | + | Cross registered students can contact Information Technology for technical support by sending an email to helpdesk@olin.edu. Information Technology can also be contacted by telephone at ext 2430 or 781-292-2430 from off campus. Our Help Desk walk up window is open Monday through Friday 8:30 AM til 5:30 PM while classes are in session. Please feel free to stop by with questions or suggestions. Current hours during which the department is open can be found on the [[olin_it_wiki | homepage]] (it.olin.edu). |
| ===== IT Services ===== | ===== IT Services ===== | ||
| - | All cross registered students will be issued a network account and an Olin email account that forwards to their home college account. Your network account will give you the ability to print and access network shares on campus. **Please stop by the Help Desk in the lower level of Milas Hall , MHLL12, to get your account activated and receive your username.** | + | All cross registered students will be issued a network account and an Olin email account that forwards to their home college account. Your network account will give you the ability to print and access network shares on campus. **Please stop by the Help Desk in the lower level of Milas Hall , MHLL10, to get your account activated and receive your username.** |
| - | Each student is allotted private storage space on the student file server (fsvs01). This storage is provided to students as an academic resource and should be used for this purpose only. This server also holds a public folder which is shared by the entire Olin community and a folder named stufac which is accessible to students and faculty. | + | Each student has access to Olin's network drives, which includes a public folder which is shared by the entire Olin community. |
| If you require access to networked engineering applications or network shares while off campus, you can use our Juniper Virtual Private Network software to connect to the Olin network once you have established internet access. JVPN client software for windows and MAC is available for download to your personal computer on http://it.olin.edu. You will find installation and use instructions by searching on JVPN. | If you require access to networked engineering applications or network shares while off campus, you can use our Juniper Virtual Private Network software to connect to the Olin network once you have established internet access. JVPN client software for windows and MAC is available for download to your personal computer on http://it.olin.edu. You will find installation and use instructions by searching on JVPN. | ||