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off_campus_dell_support [2023/05/10 11:20]
rosterberg
off_campus_dell_support [2024/04/03 16:04] (current)
vbhatnagar [For students outside of the United States]
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 Go to the following Dell website to locate the service/​support number for your specific country/​area. ​ Go to the following Dell website to locate the service/​support number for your specific country/​area. ​
  
-http://www1.us.dell.com/content/topics/global.aspx/services/en/​international_support?​c=us&​cs=555&​l=en&​s=biz+[[https://www.dell.com/support/contents/en-us/article/​contact-information/​international-support-services/dell-international-support]]
  
-Please have your service tag, located on the bottom of your laptop, ready.  This is used to identify+Please have your service tag, located on the bottom of your laptop, ready (//if you cannot find your service tag, follow [[https://​www.dell.com/​support/​contents/​en-us/​article/​product-support/​self-support-knowledgebase/​locate-service-tag/​notebook#:​~:​text=On%20Dell%20Laptops%2C%20the%20Dell%20Service%20Tag%20sticker,​Service%20Tag%20by%20using%20the%20Windows%20Command%20Prompt|these instructions]]//​).  This is used to identify
 your machine so that Dell can provide you with proper service on it. your machine so that Dell can provide you with proper service on it.
 If Dell replaces your hard drive while you are off campus you do have the option of shipping If Dell replaces your hard drive while you are off campus you do have the option of shipping
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 reloaded.   reloaded.  
  
-If you choose to ship your computer to the Help Desk, please ship to  
-the following address:\\ 
- 
-1000 Olin Way\\ 
-Milas Hall Ste LL10\\ 
-Needham, MA 02492