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| **Welcome to the Olin College Information Technology Wiki!** | **Welcome to the Olin College Information Technology Wiki!** | ||
| - | ===== Important Service Information ===== | + | * [[important_service_information| Important Service Announcements]] |
| + | ==== Quick Info ==== | ||
| - | ==== Mac OS X 10.11 (El Capitan) Fix ==== | + | **IT Hours:** 8:30 AM-5:00 PM Monday-Friday during the regular school year.\\ |
| + | **Location:** Campus Center, CC300\\ | ||
| + | **Email:** [[helpdesk@olin.edu|helpdesk@olin.edu]]\\ | ||
| + | **Phone:** 781-292-2430 | ||
| - | Microsoft has released the Microsoft Office for Mac 2011 14.5.6 update. | ||
| - | //Issues that the update fixes:// | + | Off hour emergencies such as system outages, or other issues affecting the greater community, should be reported to the IT Help Desk via email or phone.\\ |
| - | This update provides the following fixes to improve Mac OS X El Capitan compatibility: | + | You can also contact an individual member of the IT Department via email if need be. |
| - | The hang situation that occurs during an account sync operation in Microsoft Outlook for Mac 2011 is fixed. This problem is described in | ||
| - | [[https://support.microsoft.com/en-us/kb/3098396]]. | + | Checking your Olin email from the web, use Outlook Web Application (OWA): [[https://outlook.office.com]] |
| - | Download and install the update. | + | |
| - | //How to obtain the update:// | + | If you need help using an Olin IT Service, consult the [[tech_guide_faculty_staff|Tech Guide]] |
| - | The following file is available for download from the Microsoft Download Center: | + | |
| - | Download | + | |
| - | [[http://www.microsoft.com/downloads/details.aspx?FamilyID=ed9fecdf-d5a1-484a-b6ec-57a8d1818062]] Download the Microsoft Office for Mac 14.5.6 update package now. | ||
| - | Release Date: October 7, 2015 | + | ==== Dell Personal Purchases ==== |
| + | See: [[dell_personal_purchases|Dell Personal Purchases]] | ||
| + | ==== About this Wiki ==== | ||
| + | * How to [[:submit_content|submit content]] for official IT documentation or suggest a correction. | ||
| - | ===== Scheduled Maintenance ===== | + | ==== Our Mission Statement ==== |
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| - | No Scheduled maintenance at this time. | + | |
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| - | ===== Our Mission Statement ===== | + | |
| We are dedicated to providing bold and consistently excellent information services that uniquely differentiate the core learning experience of the Olin community. Through leading edge technologies we enable 21st century leaders to predict, create, and manage innovation with unprecedented skill. | We are dedicated to providing bold and consistently excellent information services that uniquely differentiate the core learning experience of the Olin community. Through leading edge technologies we enable 21st century leaders to predict, create, and manage innovation with unprecedented skill. | ||
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| - | ===== Quick Info ===== | ||
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| - | **IT Hours:** 8AM-6PM Monday-Friday during the regular school year.\\ | ||
| - | **Location:** Milas Hall, suite LL10\\ | ||
| - | **Email:** [[helpdesk@olin.edu|helpdesk@olin.edu]]\\ | ||
| - | **Phone:** 781.292.2430 | ||
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| - | Off hour emergencies such as system outages, or other issues affecting the greater community, should be reported to the IT Help Desk via email or phone.\\ | ||
| - | You can also contact an individual member of the [[:it_contacts|IT Department]] if need be. | ||
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| - | If you need to check your Olin Email from the web, please use [[https://webmail.olin.edu|Webmail]]. | ||
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| - | If you need help using an Olin IT Service, consult the [[tech_guide|Tech Guide]] | ||
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| - | ===== Dell Personal Purchases ===== | ||
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| - | Dell does offer discounts to Olin faculty, staff and students on select Dell products. If you need to purchase Dell accessories like AC Adapters or batteries, please [[https://signin.dell.com/delllogin/portal/login.aspx?ed=R12z/v/LxPzqVZUR2m4/xD2378zkhCRCKDj04+h4XThGDCJ9Y1lHhKtKzfIWxx9jWIKi34Uz59EGTFaUFMw8QIojgzrdH0NoAKyDHGof+Qs7MSgB4hztVw==&at=auto&fs=0&tw=7200&ru=http://premier.dell.com/portal/start.aspx&id=1&ct=8/1/2005+1:59:19+PM|use this link]]. | ||
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| - | ===== About this Wiki ===== | ||
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| - | * How to [[:submit_content|submit content]] for official IT documentation or suggest a correction. | ||
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