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| **Welcome to the Olin College Information Technology Wiki!** | **Welcome to the Olin College Information Technology Wiki!** | ||
| - | ===== Important Service Information ===== | + | * [[important_service_information| Important Service Announcements]] |
| - | === Emergency Alert System Migration === | + | |
| - | Olin College's emergency communication services have migrated from Send Word Now to RAVE Mobile Safety. All active users should have received a welcome notice from RAVE with instructions to login to your new RAVE account and verify your personal contact information. | + | ==== Quick Info ==== |
| - | === Norden Auditorium === | + | **IT Hours:** 8:30 AM-5:00 PM Monday-Friday during the regular school year.\\ |
| - | Please be aware that the projection screen in the Norden Auditorium has failed and is currently waiting for a replacement screen to be built and installed. Questions about use of the auditorium should be directed to the IT Help Desk. | + | **Location:** Campus Center, CC300\\ |
| + | **Email:** [[helpdesk@olin.edu|helpdesk@olin.edu]]\\ | ||
| + | **Phone:** 781-292-2430 | ||
| + | Off hour emergencies such as system outages, or other issues affecting the greater community, should be reported to the IT Help Desk via email or phone.\\ | ||
| + | You can also contact an individual member of the IT Department via email if need be. | ||
| + | Checking your Olin email from the web, use Outlook Web Application (OWA): [[https://outlook.office.com]] | ||
| + | If you need help using an Olin IT Service, consult the [[tech_guide_faculty_staff|Tech Guide]] | ||
| - | ===== Scheduled Maintenance ===== | ||
| - | No Scheduled maintenance at this time. | + | ==== Dell Personal Purchases ==== |
| + | See: [[dell_personal_purchases|Dell Personal Purchases]] | ||
| - | ===== Our Mission Statement ===== | ||
| - | We are dedicated to providing bold and consistently excellent information services that uniquely differentiate the core learning experience of the Olin community. Through leading edge technologies we enable 21st century leaders to predict, create, and manage innovation with unprecedented skill. | + | ==== About this Wiki ==== |
| - | ===== Quick Info ===== | + | * How to [[:submit_content|submit content]] for official IT documentation or suggest a correction. |
| + | ==== Our Mission Statement ==== | ||
| - | **IT Hours:** 8AM-6PM Monday-Friday during the regular school year.\\ | ||
| - | **Location:** Milas Hall, suite LL10\\ | ||
| - | **Email:** [[helpdesk@olin.edu|helpdesk@olin.edu]]\\ | ||
| - | **Phone:** 781.292.2430 | ||
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| - | Off hour emergencies such as system outages, or other issues affecting the greater community, should be reported to the IT Help Desk via email or phone.\\ | ||
| - | You can also contact an individual member of the [[:it_contacts|IT Department]] if need be. | ||
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| - | If you need to check your Olin Email from the web, please use [[https://webmail.olin.edu|Webmail]]. | ||
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| - | If you need help using an Olin IT Service, consult the [[tech_guide|Tech Guide]] | ||
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| - | |||
| - | ===== Dell Personal Purchases ===== | ||
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| - | Dell does offer discounts to Olin faculty, staff and students on select Dell products. If you need to purchase Dell accessories like AC Adapters or batteries, please [[https://signin.dell.com/delllogin/portal/login.aspx?ed=R12z/v/LxPzqVZUR2m4/xD2378zkhCRCKDj04+h4XThGDCJ9Y1lHhKtKzfIWxx9jWIKi34Uz59EGTFaUFMw8QIojgzrdH0NoAKyDHGof+Qs7MSgB4hztVw==&at=auto&fs=0&tw=7200&ru=http://premier.dell.com/portal/start.aspx&id=1&ct=8/1/2005+1:59:19+PM|use this link]]. | ||
| - | |||
| - | |||
| - | ===== About this Wiki ===== | ||
| - | |||
| - | |||
| - | * How to [[:submit_content|submit content]] for official IT documentation or suggest a correction. | ||
| + | We are dedicated to providing bold and consistently excellent information services that uniquely differentiate the core learning experience of the Olin community. Through leading edge technologies we enable 21st century leaders to predict, create, and manage innovation with unprecedented skill. | ||