Differences
This shows you the differences between two versions of the page.
Both sides previous revision Previous revision Next revision | Previous revision Last revision Both sides next revision | ||
password_change_guide [2012/06/07 16:13] dterry [Windows XP Laptops] |
password_change_guide [2021/03/05 09:26] mamaral [Before changing your password] |
||
---|---|---|---|
Line 1: | Line 1: | ||
+ | ~~NOTOC~~ | ||
====== Changing Your Olin Network Password ====== | ====== Changing Your Olin Network Password ====== | ||
+ | ===== What you should know prior to changing your password ===== | ||
+ | Changing your password affects more than just your laptop. Most devices and various applications allow you to store accounts and passwords to make access faster and easier. These devices/applications will automatically retry the saved password when it can't connect to a service, and if this causes too many failed password attempts due to the changed password, your account will get locked out. | ||
- | Managing your Olin network password is now easier than ever, particularly if you use nonWindows systems or more than one device. If your network account has been locked out, your | + | ===== Before changing your password ===== |
- | password has expired, needs to be changed or you have forgotten it, you can regain access to | + | To prevent account lockouts, we strongly encourage users to close out of any applications that use stored or cached credentials and clear the Windows Credential Manager of any Outlook/Exchange stored credentials: |
- | your account by visiting Olin College’s password management website: http://password.olin.edu | + | - Open the Start Menu and in the search field type in **Credential Manager** |
+ | - Open up the Credential Manager program once the search is completed. | ||
+ | - Locate any set(s) of credentials that have **Outlook** or "olin.edu" in the name under any of the fields (Windows Credentials or Generic Credentials) | ||
+ | - Click the name to expand the set of credentials and then choose **Remove from Vault** | ||
- | We strongly recommend you read; [[general_password_info|Your Olin Password, What You Should Know]] to review Olin | + | If you use any mobile devices (smartphones, tablets, etc.) to access your Olin email account, please set the device(s) to airplane mode prior to proceeding with the next steps in order to prevent any account lockouts. |
- | College’s password requirements and some other common password related questions prior to | + | |
- | changing your network account password. | + | |
+ | We recommend reading [[general_password_info|Your Olin Password, What You Should Know]] for information on Olin's password requirements and other Frequently Asked Questions regarding passwords. | ||
+ | ===== Changing your password ===== | ||
+ | **Important Notes:** | ||
+ | * You must be enrolled in our Password Management site in order to use it. | ||
+ | * Users with an Olin issued Windows computer, reference the Olin Issued Dell Computer section below first | ||
- | It is important to note that changing your password affects more than your laptop; it also affects | + | - Close out of all applications. |
- | other devices that connect to Olin services and your access to those services. Many devices | + | - Browse to our password management site: [[https://password.olin.edu]] |
- | (Apple, Linux or Windows based computers, and mobile devices such as iPads, iPhones, Android | + | - If you know your current password, Select: **Change** |
- | and other smart phones) and various applications, allow you to store accounts and passwords. | + | - If you have forgotten your current password, Select: **Reset** |
- | These devices and/or applications automatically retry accessing services such as email or | + | - Follow on screen instructions |
- | connecting to wireless networks with these stored accounts and passwords. This may result in | + | |
- | account lockouts due to failed login attempts following a password change if certain steps aren’t | + | ===== After changing your password ===== |
- | taken when changing your password. | + | For any devices that you had entered into standby mode or otherwise disconnected from any network services, please update the stored credentials for your email account, etc. in their relevant settings pages prior to bringing the device back online in order to prevent any network account lockouts. |
- | + | ||
- | If you use any of these devices to access Olin services, please be sure to review and follow the | + | If your account does end up getting locked out, you can unlock it from [[password.olin.edu]]. |
- | steps below for each of these devices prior to a password change. | + | ----- |
+ | |||
+ | ====== Alternate Methods ====== | ||
+ | Before attempting any of these alternative methods, please read and follow the [[#Before changing your password]] section of this page | ||
+ | |||
+ | ===== Olin issued Dell computers (Laptops or Desktops) ===== | ||
- | ===== On Domain Windows 7 Laptops ===== | + | ==== If you are ON campus ==== |
- Turn off all your wireless connections via the switch or setting on the device. | - Turn off all your wireless connections via the switch or setting on the device. | ||
- Close out of all applications. | - Close out of all applications. | ||
- | - Connect your computer to a wired Ethernet network jack | + | - Connect your computer to a wired Ethernet network jack. |
+ | - Change your password: | ||
+ | - Press Control-Alt-Delete | ||
+ | - Select **"Change a Password..."** | ||
+ | - Create a new password | ||
+ | - We strongly recommend rebooting your machine to finish the process following your password change | ||
+ | |||
+ | ==== If you are OFF campus ==== | ||
- If you are off campus, VPN into the Olin network and ensure you are connected before proceeding. | - If you are off campus, VPN into the Olin network and ensure you are connected before proceeding. | ||
- | * If you cannot VPN into the network, STOP; please do not continue attempting to reset your password. Request help from the Olin IT Help Desk via email at helpdesk@olin.edu or phone at (781)292-2430. | + | * If you cannot VPN into the network, STOP; please do not continue attempting to reset your password. Request help from the Olin IT Help Desk via email at [[helpdesk@olin.edu]] or phone at (781)292-2430. |
+ | - Close out of all applications. | ||
- Change your password: | - Change your password: | ||
- | - Execute Control-Alt-Delete. | + | - Press Control-Alt-Delete |
- | - Select **Change Password**. | + | - Select **"Change a Password..."** |
- | - Update Password. | + | - Create a new password |
- | - Reboot your machine to finish the process. | + | - We strongly recommend rebooting your machine to finish the process following your password change |
- | * NOTE: If you are off campus and connected via VPN, please disconnect your VPN session before rebooting otherwise it will become locked out. | + | * **NOTE:** If you are off campus and connected via VPN, please disconnect your VPN session before rebooting otherwise it will become locked out. |
- | ===== Off-Domain Windows 7 Laptops ===== | + | ===== Personal (Off-Domain) Windows Computers ===== |
- | - With wireless turned off and a wired connection to the network, navigate to \\fsvs01\Public\Wireless-Profiles and copy the **Off_Domain_Profiles** folder to the root directory of your hard drive (the C:\ drive). You may already have the wireless profiles on your C: drive. | + | - If you are using a laptop, with wireless turned off and a wired connection to the network, navigate to \\fsvs01\Public\WirelessProfiles and copy the **Off_Domain_Profiles** folder to the root directory of your hard drive (the C:\ drive). You may already have the wireless profiles on your C: drive. |
- Close out of all applications. | - Close out of all applications. | ||
- Remove all saved instances of the old password: | - Remove all saved instances of the old password: | ||
Line 44: | Line 66: | ||
- Change your password: | - Change your password: | ||
- Browse to http://password.olin.edu | - Browse to http://password.olin.edu | ||
- | - Click **Reset Password** | + | - Click **Change Password** |
- Follow on screen instructions | - Follow on screen instructions | ||
- | - Re-add the wireless profiles: | + | - Re-add the wireless profiles, if necessary: |
- Navigate to your copy of the **Off_Domain_Profiles** | - Navigate to your copy of the **Off_Domain_Profiles** | ||
- | - Double-click on each of the **import** files (OLIN_xx) | + | - Double-click on the **import** file |
- | - After the profiles have been imported, press any key to close the window when prompted. | + | - After the profile has been imported, press any key to close the window when prompted. |
- | - Enable your wireless | + | - Re-enable your wireless |
- | - Enter your username and new password when connecting to the wireless networks. Information Technology | + | - Enter your username and new password when prompted to connect to the wireless network. |
- | + | ||
- | + | ||
- | ===== Windows XP Laptops ===== | + | |
- | - Turn off all your wireless connections via the switch or setting on the device. | + | |
- | - Close out of all applications. | + | |
- | - Connect your computer to a wired Ethernet network jack | + | |
- | - If you are off campus, VPN into the Olin network and ensure you are connected before proceeding. | + | |
- | * If you cannot VPN into the network, STOP; please do not continue attempting to reset your password. Request help from the Olin IT Help Desk via email at helpdesk@olin.edu or phone at (781)292-2430. | + | |
- | - Change your password: | + | |
- | - Execute Control-Alt-Delete | + | |
- | - Select **Change Password** | + | |
- | - Update Password | + | |
- | - Reboot your machine to finish the process. | + | |
- | * NOTE: If you are off campus and connected via VPN, please disconnect your VPN session before rebooting otherwise it will become locked out. | + | |
- | + | ||
- | ===== Windows Desktops (Win 7 or Win XP) ===== | + | |
- | - Close out of all applications. | + | |
- | - Change your password: | + | |
- | - Execute Control-Alt-Delete | + | |
- | - Select **Change Password** | + | |
- | - Update Password | + | |
- | - Reboot your machine to finish the process. | + | |
===== Linux ===== | ===== Linux ===== | ||
Directions for reconfiguring wireless on Linux systems are available on the Linux wiki | Directions for reconfiguring wireless on Linux systems are available on the Linux wiki | ||
(http://linux.olin.edu). | (http://linux.olin.edu). | ||
- | |||
- | ===== Android 2.x ===== | ||
- | - Turn on Airplane mode by holding down the power button and selecting **Airplane Mode** | ||
- | - Change your password: | ||
- | - Browse to http://password.olin.edu | ||
- | - Click **Reset Password** | ||
- | - Follow on screen instructions | ||
- | - Delete all saved Olin wireless networks | ||
- | - Go to **Settings>Wireless & networks>W-Fi-settings** | ||
- | - Press each saved Olin network and press **Forget** | ||
- | - Enter new credentials in your Olin email Exchange account | ||
- | - Go to **Settings>Accounts** | ||
- | - Select your Olin Email Account | ||
- | - Enter new password in the password field | ||
- | - Turn off Airplane mode by holding down the power button | ||
- | - Re-add wireless networks using settings available here: http://it.olin.edu/documents/Network/802.1x_Wireless_Info.pdf | ||
- | |||
- | ===== Apple / Mac ===== | + | ===== Apple OS X ===== |
- Disconnect the computer from wireless network by turning Airport off via the Airport icon in the top right corner of your screen. Connect the computer to the wired network. | - Disconnect the computer from wireless network by turning Airport off via the Airport icon in the top right corner of your screen. Connect the computer to the wired network. | ||
- Close out of any email application that may try to synch with your Olin Email. | - Close out of any email application that may try to synch with your Olin Email. | ||
Line 106: | Line 89: | ||
- Change your password: | - Change your password: | ||
- Browse to http://password.olin.edu | - Browse to http://password.olin.edu | ||
- | - Click Reset Password | + | - Click **Change Password** |
- Follow on screen instructions | - Follow on screen instructions | ||
- Update password for all wireless profiles: | - Update password for all wireless profiles: | ||
Line 115: | Line 98: | ||
- Select your Olin credentials in the menu to the left and update your password in the password field on the right. | - Select your Olin credentials in the menu to the left and update your password in the password field on the right. | ||
- Launch your mail client and update your password when prompted. | - Launch your mail client and update your password when prompted. | ||
+ | |||
+ | ===== Android ===== | ||
+ | - Turn on Airplane mode by holding down the power button and selecting **Airplane Mode** | ||
+ | - Change your password: | ||
+ | - Browse to http://password.olin.edu | ||
+ | - Click **Change Password** | ||
+ | - Follow on screen instructions | ||
+ | - Delete all saved Olin wireless networks | ||
+ | - Go to **Settings>Wireless & networks>W-Fi-settings** | ||
+ | - Press each saved Olin network and press **Forget** | ||
+ | - Enter new credentials in your Olin email Exchange account | ||
+ | - Go to **Settings>Accounts** | ||
+ | - Select your Olin Email Account | ||
+ | - Enter new password in the password field | ||
+ | - Turn off Airplane mode by holding down the power button | ||
+ | - Re-add wireless networks using settings available [[wireless|here]] | ||
- | ===== iPhone / iPad / iPod ===== | + | ===== iPhone / iPad / iPod / iOS ===== |
- | - Remove all saved internal Olin wireless networks with format Olin_XX. | + | - Remove all saved internal Olin wireless networks with format Olin. |
- | - Go to **Settings>Wi-Fi**. | + | - Go to **Settings->Wi-Fi**. |
- Press the right arrow next to any saved Olin Wi-Fi network. | - Press the right arrow next to any saved Olin Wi-Fi network. | ||
- Once selected press **Forget this network** at the top of the screen. | - Once selected press **Forget this network** at the top of the screen. | ||
Line 124: | Line 123: | ||
- Turn on **Airplane Mode** | - Turn on **Airplane Mode** | ||
- Change your password: | - Change your password: | ||
- | - Browse to http://password.olin.edu | + | - Browse to [[http://password.olin.edu]] |
- | - Click //Reset Password// | + | - Click **Change Password** |
- Follow on screen instructions | - Follow on screen instructions | ||
- Update old credentials from Olin email Exchange account | - Update old credentials from Olin email Exchange account | ||
- | - Go to Settings>Mail, Contacts, Calendars. | + | - Go to **Settings->Mail**, **Contacts**, **Calendars**. |
- Select your Olin email Exchange account. | - Select your Olin email Exchange account. | ||
- Select the **Account** field (where it displays your email address) | - Select the **Account** field (where it displays your email address) |